Concessions Lead, Nationwide Arena

Overview

Delaware North Sportservice is hiring part-time Concessions Leads to join our team at Nationwide Arena in Columbus, Ohio. As Concessions Lead, you will supervise assigned concessions stand(s) and lead team members in delivering excellent guest service.

If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service, apply now.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description

Delaware North operates concessions, premium dining, and retail at Nationwide Arena since dating back to the year 2000. The 18,500-seat venue is home to the NHL’s Columbus Blue Jackets, and hosts concerts and events. We manage concession outlets, including diner-themed stands that offer traditional arena fares such as hot dogs, pretzels, popcorn, and a variety of beers featuring local Ohio breweries.

Responsibilities

• Supervise and coordinate activities of concessions team members on a per shift basis, including training, counseling, and enforcing work procedures and service standards
• Inspect all stands and portables in assigned area, ensuring all remain clean, sanitized, and safe
• Analyze and resolve problems with team members, guests, and the operation with the assistance of management as needed
• Perform opening and closing duties; verify stand inventories before and after each event
• Assist concessions team members in serving guests as business levels demand

Qualifications

• Minimum of one year experience in food service position required; previous experience as a stand attendant or stand manager preferred
• Previous cash handling or cashier experience required
• Previous supervisory experience preferred
• No high school diploma or GED required

Physical Requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift up to 50 pounds  
• May be exposed to variable temperatures, including extreme hot and cold, depending on the season