Concession Supervisor- Red Rocks

Job Description

Red Rocks Amphitheatre is a rock structure near Morrison, Colorado, where concerts are given in the open-air Amphitheatre. Red Rocks Amphitheater is a naturally formed, one of the world’s most iconic music venues and top rated, we elevate our standards of service and hospitality to match the legendary status of Red Rocks Amphitheatre located in Morrison, Co. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do. 

The Concessions Supervisor is responsible for overseeing and delegating responsibilities for food and alcohol service at Red Rocks Amphitheatre. This oversight includes such things as managing people, stocking to par levels, customer service, troubleshooting POS’s, following alcohol and food safety protocols. You are to supervise a section of concession stands and portable bars/bottle carts. Monitoring your section for issues or product needs while walking a 200+ stair section. 

This position is considered an Hourly/Seasonal/Part-Time Employee

Compensation Data

The hourly rate of pay for this position is $25. This is Aramark’s good faith and reasonable estimate of the rate of compensation for this position as of the time of posting.  

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.   

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. 

Job Responsibilities

• Delegates tasks to 1 or 2 Warehouse teammates throughout shift 
• Works with stand lead on any inventory discrepancies at beginning of shift 
• Sets up each stand with product and supplies that are needed prior and during each event 
• Trains and guides staff on job duties, alcohol proper food safety and sanitation procedures, customer service, etc. 
• Responding to any technical, service or patron issues that may occur during the event 
• Replenishes food and alcohol items to ensure stands are stocked to appropriate levels for service 
• Shutting down alcohol service at the appropriate alcohol cut off time 
• Keeping staff accountable for cleaning and setting up for next day’s event before leaving for the night 
• Closing stands, running reports and dealing with any inventory issues after the event is completed 
• Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc. 
• Adheres to Aramark safety policies and procedures including accurate food safety and sanitation. Also, adhering to Aramark’s alcohol policies for our staff and guests. 
• Ensures security of company assets  

The above listed bullets do not contain a comprehensive listing of all required activities, duties, or responsibilities.  Job duties, responsibilities and activities may change, or new ones may be assigned at any time with advance notice.

Qualifications

• 21 years or older (required) 
• Valid TEAM or ServSafe Alcohol Certification (required) 
• Must be able to lift 50 lbs. while walking up and down stairs 
• Must be able to be on your feet for up to 12 hours  
• Previous supervisory experience in a related role preferred 
• Previous food and alcohol service experience preferred 
• Must be able to acquire food safety and alcohol certification 
• Must be able to work independently with limited supervision 
• Demonstrates excellent team leadership and customer service skills

This role will have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role also may be outside so may be exposed to sun and other inclement weather. This role may also require uniforms and/or usage of PPE.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.