Concession Supervisor

Overview

Join the award-winning Johnson County Park and Recreation District (JCPRD) team and help make a real impact in this community! As part of our National Gold Medal Award–winning organization, you’ll help bring joy, adventure, and enrichment to millions each year. JCPRD welcomes over 7 million visitors to our parks and engages 3 million+ participants in more than 4,000 programs—and we’re still growing. 

When you work at JCPRD, you’re joining a team recognized locally, regionally, and nationally for excellence in parks, recreation, culture, education, and public service. Enjoy outstanding benefits, retirement plans, employee incentives, and a workplace culture built on passion, creativity, and teamwork. 

Named Best Large Employer in Johnson County for two years running, JCPRD is the perfect place to grow your career, make a difference, and have fun doing it. Come work where you play—and help us inspire healthier, happier lives for everyone! 

Job Description

The following Leadership Competencies apply to supervisors, managers, and executives based on designated responsibilities.

• People Management – Clearly defines subordinate roles and responsibilities; motivates employees to perform and delegates work effectively; applies consistent performance standards and handles performance problems decisively and objectively; leads by example.
• Operations Management – Directs and guides operations in alignment with the County’s and department’s overall goals and objectives; ensures the execution of efficient processes to maximize the County’s and department’s resources; utilizes operational knowledge to make sound decisions.
• Strategic Leadership – Determines the strategic direction of the team or department in alignment with overall county goals; effectively communicates strategies internally and externally; creates a culture to support strategies and provides mechanisms to implement them; fosters buy-in and enthusiasm with employees.

Essential Duties:

• Prepare, Sell, and distribute food to Patrons.
• Provide Exceptional Customer Service
• Set-up and clean Concessions and surrounding areas
• Provide Training to new employees.
• Be able to work alone in a Concession as needed
• Supervise 1-3 other people.
• Supervisor on Duty-in charge of site operations.
• Oversees operation of concessions area in a hands-on manner assisting with running, register, and kitchen.
• Ensures all tasks are completed at end of shift.
• Demonstrated aptitude at problem solving, holding staff accountable, ensuring compliance of proper food handling, and ensuring compliance of money handling procedures.
• All service roles must communicate clearly with fellow team members and supervisors during each shift to ensure customers receive prompt and exceptional customer service. 
• Practice proper food safety.
• Ensure compliance of laws governing alcohol sales.

Supervisory Responsibilities:

      No 

This position is also responsible for the supervision and leadership of employees, which includes making employment-related decisions and/or recommendations, and formally evaluating performance.

Duties and responsibilities, as required by business necessity may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.  Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.

Job Requirements

Minimum Job Requirements:

• Minimum age 16 years and older.
• Must be available Weekends and/or Evenings.
• 1 Year Food Service Required.
• 1 Year Supervising experience Preferred.

Preferred Job Requirements:

• Supervisory experience.
• Food Service experience.
• Food Handler Certification, if not, JCPRD will require during training period. (JCPRD paid)
• Attention to detail.
• Basic Math skills.
• Team mentality.
• Excellent customer service.

Education/Experience Substitutions:

  Yes    No           Experience may be substituted for degree.

  Yes    No           Education may be substituted for experience.

JCPRD requires reference/background screening for all positions.  Specified criteria may vary by Department.