Compliance Specialist (Remote)

Job Summary:

Responsible for supporting Neumo's compliance program, including submerchant onboarding and due diligence, transaction monitoring, compliance operations, vendor oversight, and compliance reporting.

Duties and Responsibilities:

• Conduct KYB reviews of government entity submerchants.
• Review onboarding documentation for completeness and accuracy.
• Perform sanctions and watchlist screening reviews.
• Assist with risk assessments and underwriting support.
• Review and investigate transaction monitoring alerts.
• Escalate potentially suspicious activity to compliance management.
• Document investigative findings and case outcomes.
• Maintain monitoring records and supporting evidence.
• Support complaint management and resolution tracking.
• Maintain compliance records and reporting.
• Assist with regulatory and sponsor bank requests.
• Coordinate compliance-related audits and examinations.
• Support policy and procedure maintenance.
• Track vendor due diligence and ongoing review requirements.
• Maintain vendor compliance documentation.
• Coordinate periodic vendor assessments.
• Prepare compliance reporting and management dashboards.
• Track key compliance performance indicators.
• Assist with board and management reporting.
• Perform other duties as assigned.

Education and Experience:

• Bachelor's degree preferred, or the equivalent amount of related experience.
• Prior experience in BSA/AML, KYB/KYC, underwriting, or payments compliance preferred.

Knowledge, Skills and Abilities:

• Working knowledge of sanctions screening, transaction monitoring, and merchant underwriting practices.
• A moderate knowledge of Microsoft Office Suite.
• Excellent verbal and written communications skills.
• A moderate degree of analysis, creativity, and critical thinking skills.
• Ability to manage confidential and sensitive information with discretion.
• Demonstrate the principles of good customer service to all customers and colleagues.
• Demonstrate compliance with all company policies and/or regulations.

Work Environment:

• The noise level in the work environment is usually moderate as the employee works in an open-floor office environment, in an individual workstation, using a telephone and computer.
• Employees are required to work evenings and weekends, as necessary.

Physical Demands:

• Must be able to remain seated for extended periods, work at the computer several hours a day, five days a week.
• Regular use of a computer and other office machinery, such as printers and copy machines.
• Occasional movement around the office.
• Frequent communication via telephone.

Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.