Community Liaison

Job DetailsJob Location: Bristol Hospice - Walnut Creek, CA - Walnut Creek, CA 94596Position Type: FT HourlySalary Range: $38.50 - $48.00 HourlyJob Shift: DaySchedule: Monday - Friday 8:00am-5:00pm

Pay Rate: $38.50- $48

Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.
 

Our Culture

Our culture is cultivated using the following values:

Integrity: We are honest and professional.
Trust: We count on each other.
Excellence: We strive to always do our best and look for ways to improve and excel.
Accountability: We accept responsibility for our actions, attitudes, and mistakes.
Mutual Respect: We treat others the way we want to be treated.

QualificationsAn Average Day: 
(Includes, but not limited to)

Ensure the educational needs of the community related to hospice care and services are assessed and met on an ongoing basis.
Continuously conduct audit and review of charts to ensure compliance.
Establish and monitor community, customer, and patient perceptions of Bristol Hospice as a high-quality provider of hospice services in the community.
Maintain comprehensive working knowledge in the field of community needs. Receive hospice referrals. Conference with Clinical Supervisor and/or Director of Patient Care Services to collaborate and schedule intake activity.
Follow intake referral processes.
Serve as a liaison between facility, physicians, hospitals, skilled nursing facilities, and community and hospice program with coordination of referrals/admission process and services
Promptly respond to customer and referral source requests and concerns.
Complete consent forms as assigned and indicated.
Submit associated documentation in accordance with administrative processes.
 Provide patient/family education related to hospice philosophy and care.
Comply with accepted professional standards of practice and principles.
Other duties as assigned

Work Environment:

 Must comply with company policies, procedures, and processes in addition to Hospice rules and regulations
Must be dependable and flexible in work schedule
Must comply with harassment and discrimination policies
Must foster good working relationships
Must be a licensed driver with licensed automobile that is insured in accordance with organization/state requirements and is in good working order
Must be willing to submit to a criminal background check as well as a drug/alcohol screening upon hire and periodically thereafter

Physical Environment:

Must demonstrate vital sensory abilities including near vision, far vision, perceptual speed, visual color discrimination, depth perception and hearing sensitivity
Must have finger dexterity, arm-hand steadiness, and manual dexterity
Must be able to communicate with patients, families, and other health care workers • Speech clarity, speech recognition and written expression are vital abilities for performing the job.
Will be required to lift heavy items on a frequent basis. Must be able to lift and carry up to 50 lbs. with or without assistance and must be able to spend a prolonged amount of time standing, walking, bending, and stretching.
Must possess the ability to deal with stressful situations • Must be compassionate without becoming personally involved with the patients, and their families.
Other duties as assigned

Requirements: 

One to two years of experience in Hospice Sales preferred.
 Must have excellent observation, verbal and written communication skills, problem solving skills.
Must be able to perform prolonged or considerable walking or standing
Must be able to lift supplies and equipment
Must be able to perform considerable reaching, stooping, bending, kneeling, and/or crouching • Must have visual acuity and hearing.
Must be flexible in work hours
Must possess a willingness to maintain comprehensive working knowledge regarding information systems and applicable software programs

We Got the Perks: 

Tuition Reimbursement
PTO and Paid Holidays
Medical, Dental, Vision, Life Insurance, and more
HSA & 401(k) available
Mileage Reimbursement for applicable positions
Advanced training programs
Passionate company culture committed to the highest standard of care in the hospice industry

Join a Team that embraces the reverence of life!

EEOC Statement

Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.