COMMUNITY AFFAIRS LIAISON - Westchester/Hudson Valley

Overview

The Community Affairs Liaison for the Westchester/Hudson Valley area will support the implementation of community engagement strategies under the guidance of the Director, Community Affairs. Serves as a frontline ambassador for LiveOnNY, building relationships and delivering culturally responsive outreach programs to advance organ, eye, and tissue donation awareness. This role requires strong interpersonal skills, adaptability, and a commitment to hands-on engagement in diverse communities across the LiveOnNY donor service area. The Community Affairs Liaison is expected to adhere to all organizational policies and applicable regulatory obligations, stewardship of resources, confidentiality, and ethical conduct, and to devote all professional time to the performance of the responsibilities of this job description and remain available to fulfill management responsibilities inside and outside standard business hours as LiveOnNY’s needs dictate.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Execute grassroots engagement activities as directed by supervisor, including presentations, health fairs, and community events.
• Deliver culturally tailored educational programs to diverse ethnic and racial communities.
• Cultivate and maintain positive relationships with community leaders, advocacy groups, and influencers to support departmental initiatives.
• Represent LiveOnNY at community forums and events, reinforcing organizational messaging and values.
• Assist in the coordination and logistics of outreach programs and events.
• Maintain accurate records of activities, attendance, and evaluations for reporting purposes.
• Work closely with the supervisors and other team members to ensure consistent delivery of outreach strategies.
• Provide feedback from the field to inform program improvements and future planning.
• This role may also be expected to assist Family Engagement Coordinator on an as-needed basis. Assistance entails providing onsite response to advocate for donation and to support families through the organ and tissue donation process. Initiates timely donation conversation with families either in person or telephonically and in collaboration with hospital partners.
• All employees, at every level, are empowered and expected to be committed to participate in continuous process improvement. 
• Perform other duties as assigned. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree and three to five years of experience in developing and implementing effective grassroots strategies and educational campaigns, or equivalent education/work experience. Excellent communication skills a must. Masters degree preferred.

ADDITIONAL REQUIREMENTS:

LANGUAGE SKILLS:

Ability to read, analyze, and interpret common journals and documents.  Ability to respond to common inquiries or complaints from clients, regulatory agencies, or members of the business community.  Ability to write simple communications and documents. Ability to effectively present information to co-workers, the general public, and management.

REASONING ABILITY:  

Ability to define problems, collect data, establish facts, and draw valid conclusions.

OTHER SKILLS AND ABILITIES: 

A commitment to working in a culturally diverse organization and community, to quality, excellence and a strong performance improvement program, and to both clinical and administrative goals is required. Requires an energetic and wholehearted approach toward relationship building.   

Must be able to travel within the LiveOnNY service area.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and sit.  The employee is occasionally required to walk, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; lift and climb or balance.  

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  

WORK ENVIRONMENT: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. LiveOnNY’s Corporate Office is the default work location for all employees. Work from Home (WFH) and/or Remote Work is not a standard work arrangement at LiveOnNY. It is prohibited unless explicitly authorized in writing by the Chief Operation Officer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

The noise level in the work environment is usually moderate. 

While performing the duties of this job, the employee is occasionally exposed to risk of radiation, chemical, and blood borne hazards.  The employee is also exposed to risk of infection (e.g., HIV, Hepatitis) and disease.  

Salary Range: $75,000 - $95,000

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance