Communications Specialist -$500.00 Sign on bonus
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Great Plains Health
North Platte, NE, US
Summary
The communications specialist operates the hospital's PBX, radio, and paging systems while managing emergency alerts and physician on-call schedules. They are responsible for maintaining accurate contact information and ensuring all interactions adhere to patient privacy and safety protocols.
Job Description
Great people. Great careers.
Join the team at Great Plains Health, where you can be a part of something, well, great.
Job Title:
Communications Specialist
Cost Center:
Call Center
Job Description:
Will receive an additional $500 after successfully completing 6 months of employment in this role
The communications specialist will know the capabilities and operation of the communications center at Great Plains Health.
Essential Functions
1. Communicates effectively and openly in operations activities. Demonstrates courtesy, diplomacy, and tact in interactions with internal and external customers. Follows the customer service guidelines established by the organization. Fosters trust in relationships with workforce members.
2. Operates well in stressful situations. Operation of PBX telephone system, EMS radio system; voice, overhead, digital paging systems, and Mass Notification System.
3. Consistently demonstrates effective cooperative behavior with other members of the health care team.
4. Strictly abides by Confidentiality Guidelines and respects patient privacy.
5. Effectively monitors and accurately follows procedures in response to special equipment alarms including blood bank, pharmacy and medical gas alarms.
6. Effectively alerts special medical, security, and safety response teams such as the Code Blue, Code Pink, Trauma Team Activation, Disaster Plans, Security, Fire and Bomb plan.
7. Maintains Physician on-call schedules.
8. Creates, updates, documents and maintains physician contact preference information.
9. Answers phone calls. Transfers phone calls.
10. Communicates with every workforce member as necessary.
11. Follows hospital rules, policies, and procedures as well as applicable laws and standards including those that are established for safe patient care and prompt reporting of patient safety issues and errors.
Join us. Join great. Join the dynamic team at Great Plains Health and be a part of something truly exceptional. At Great Plains Health, we embody a culture defined by authenticity, integrity, and a genuine commitment to listening to both our patients and each other.
As a member of our team, you'll experience a supportive environment where collaboration is key, and every voice is valued. We work together seamlessly, leveraging our collective strengths to provide the highest quality care to our community.
Passion drives us forward, propelling us to constantly strive for excellence in everything we do. If you're seeking a rewarding career in healthcare surrounded by like-minded individuals who share your dedication and enthusiasm, Great Plains Health is the place for you. Come join us and be part of a team that's making a real difference every day.
Great Plains Health is a nonprofit, fully accredited, 116-bed regional referral center in North Platte, Nebraska, serving west Nebraska, northern Kansas and northern Colorado.
Our health system includes nearly 100 physicians representing 30 medical specialties, approximately 1,200 employees and more than 100 volunteers. We provide advanced services in heart and vascular care, cancer care, orthopedics, women’s services, emergency care and more, including a Level III trauma center.
Through 13 Great Plains Physician Network and hospital-based clinics, along with outreach at 26 critical access hospitals, we are helping patients receive high-quality care closer to home.
At Great Plains Health, excellence is not a destination. It is an ongoing journey to improve what we do every day and in every way.
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Our social media channels exist to inform, educate, and celebrate our patients, employees, physicians, and community. We welcome respectful discussion and differing viewpoints. To maintain a safe and productive environment, we reserve the right to hide or remove comments containing personal attacks, harassment, hate speech, profanity, misinformation about identifiable individuals, protected health information, spam, or comments unrelated to the original post. Constructive criticism and respectful questions are welcome.
Founded
1975
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
North Platte, Nebraska
Great Plains Health is a nonprofit, fully accredited, 116-bed regional referral center in North Platte, Nebraska, serving west Nebraska, northern Kansas and northern Colorado.
Our health system includes nearly 100 physicians representing 30 medical specialties, approximately 1,200 employees and more than 100 volunteers. We provide advanced services in heart and vascular care, cancer care, orthopedics, women’s services, emergency care and more, including a Level III trauma center.
Through 13 Great Plains Physician Network and hospital-based clinics, along with outreach at 26 critical access hospitals, we are helping patients receive high-quality care closer to home.
At Great Plains Health, excellence is not a destination. It is an ongoing journey to improve what we do every day and in every way.
______________
Our social media channels exist to inform, educate, and celebrate our patients, employees, physicians, and community. We welcome respectful discussion and differing viewpoints. To maintain a safe and productive environment, we reserve the right to hide or remove comments containing personal attacks, harassment, hate speech, profanity, misinformation about identifiable individuals, protected health information, spam, or comments unrelated to the original post. Constructive criticism and respectful questions are welcome.
Founded
1975
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
North Platte, Nebraska
