Part-Time Communication Specialist I

Part-Time Communications SpecialistThe Department of Community Resources – Business Operations Division
Please apply by: 9/24/2026

“Follow your calling, Find your career”                          
Hiring Range: $27.00 - $34.00/hr
This is an non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too.  Join us and build an exceptional experience for yourself, and a better working world for all.

The Department of Community Resources (DCR) through its Community Resource Center, supports the core departments of Mecklenburg County Health and Human Services (HHS) in doing their business through an integrated service delivery model of subject-matter experts from each core department and community partners who provide services to County residents in our HHS Community Resource Center. In addition, DCR is responsible for administering Child Support Services and Unified Workforce Development programs, as well as Integrated Health and Human Services Mail Services.

Location:301 Billingsley Road Charlotte, NC 28211

Position Specific SummaryThe part-time Communication Specialist will support the Department Monday – Friday up to 20 hours a week.

Position SummaryThis is the first level in a three-level communications series devoted to creating and disseminating visual, digital, written and spoken information about the County. The Communication Specialist I position, under general supervision, is responsible for handling media inquiries; writing or editing news releases; writing scripts; handling citizen inquiries; managing internal and external communications, developing communication plans; developing and managing collateral material (brochures, inserts, newsletters); field producing of video and broadcast events; taking photos; managing on-line content and web pages; managing the County's social media accounts; participating in meetings and events.

Essential Functions• Manage internal and external communications, as assigned• Perform a variety of administrative activities in support of the public information office, which may include: addressing letters for mailing; compiling information for packets; setting up rooms for meetings; delivering informational packets; making directional signs for meetings; and/or, performing other related activities• Prepare, edit and design publications and brochures; review and verifies style; coordinate and/or build graphics and layout; capture, take and/or selects photographs; prepare and gather content; and coordinate print materials production• Perform research; gather and evaluate data and information for communication planning and delivery; monitor and recommend communication opportunities and technologies that align with goals and strategies of assignment; evaluates communications results• Serve as a department liaison and provides communications support; assist with media inquiries; coordinate departmental response to information requests and inquiries; participate in meetings; facilitate the provision of responses and solutions to customer concerns• Prepare and coordinate content for news releases, announcements, newsletters, and presentations; edits departmental communications; gathers and edits content; writes articles; prepares speaking points; coordinates and evaluates correspondence, management reports, information released to the media• Provide website support focusing on community outreach, audience targeting and engagement; plans, creates, monitors and edits web content and campaign communications; coordinates social media communications and selects appropriate platforms• Identify, develop, implement and maintain processes and practices that encourage, support and promote effective, comprehensive and meaningful citizen engagement• Participate and provide event and special project coordination and support of promotional items, communications and related resources• Research sources for promotional items; order materials; maintain files, data, logs, reports, schedules, digital archives and/or documentation

Minimum QualificationsExperience:Minimum of two years of public relations, communications, or related experience.
Education:Bachelor's degree in Public relations, Communications, or directly related field.
Education/ExperienceCombination of relevant education and relevant experience accepted?: Yes

Licenses and CertificationsMay require a valid North Carolina or South Carolina Driver's LicenseMay need to obtain and maintain a Mecklenburg County Operator's PermitAnnual Motor Vehicle Record (MVR) check requiredKnowledge, Skills, and AbilitiesKnowledge ofPractices, concepts and methods of graphic design and print productionPractices and guidelines of news writing and editingPrinciples and applications of critical thinking and analysisPrinciples and methods of qualitative and quantitative researchBusiness math conceptsBest practices, trends and emerging technologiesApplicable federal, state and local laws, codes, regulations (based on assignment)Customer service principlesSpecialized equipment relevant to area of assignmentModern office technology
SkillsPlanning, preparing, designing and editing communications materialsGathering data, analyzing findings and applying logic and reason Coordinating deadlines and prioritizing competing demands Monitoring schedules, status and complianceResearching industry trends, solutions and best practicesCompiling and sorting data and articulating issues and recommendationsAuthoring and preparing original reports, documents and presentationsOrganizing and maintaining records and filesInterpreting and applying applicable laws, codes, regulations and standards (based on assignment)Providing customer serviceUtilizing a computer and relevant software applicationsUtilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction
AbilitiesAdaptability: Maintaining effectiveness when experiencing major changes in responsibilities or environment; adjusting effectively within new work structures, processes, requirements, or culturesBuilding Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organizationCollaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationshipsCommunication: Clearly conveying information to individuals or groupsGaining Commitment: Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involvedImpact: Creating a good first impression; commanding attention and respect; displaying confidenceTechnical/professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise
Computer SkillsAdvanced in various computer applications including Microsoft Office SuiteWork EnvironmentWorks in an office setting with moderate noise
Reasonable Accommodations StatementTo accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.