Combo Busser/Dishwasher (GCM)
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Ghirardelli Chocolate Company
San Francisco, CA, US
Summary
The employee is responsible for maintaining the cleanliness of the dishroom, service areas, and guest facilities while providing exceptional guest service. They will also perform semi-table service, manage trash removal, and ensure all service items are properly cleaned and sanitized.
Job Description
Ghirardelli’s employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America’s #1 premium chocolate company.
Scope of Responsibilities
- Provide exceptional Guest service
- Maintain dishroom to Company Standards of cleanliness, arrangement, and display
- Maintain detailed knowledge of all products, pricing, and Company History
- Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
- Follow Food Safety guidelines and maintain all table tops, serve ware, dish equipment, laundry equipment, floors and trash receptacles in a clean and sanitary condition
- Maintain the stockroom in a clean and orderly fashion
- Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
- Properly Set Up, Maintain, and Break Down dishroom
- Clean glassware, spoons, pots, and other service items in a timely fashion
- Keep knowledge level current of all fountain products and their required preparation
- Perform “Semi-Table Service" function as part of overall Guest Satisfaction
- Empty trash cans and make trash runs, maintain the trash storage area
- Launder dirty uniforms, towels, and other items as needed to ensure plentiful, clean supply
Specific Knowledge and Skills:
- Strong oral and written communication skills
- Ability to work with little or no supervision
- Ability to work with a diverse work team and meet adversity with professionalism
- Ability to manage time effectively
- Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
- Ability to operate a dishwashing machine
Specific Knowledge and Skills:
- Strong oral and written communication skills
- Ability to work with little or no supervision
- Ability to work with a diverse work team and meet adversity with professionalism
- Ability to manage time effectively
- Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
- Ability to operate a dishwashing machine
Education and Work Experience:
- Must be 18 years old
- High school diploma preferred
PT & FT opportunities available!
Starting Pay: $20.35
Founded in 1852, the Ghirardelli Chocolate Company is a manufacturer and marketer of premium chocolate products. Ghirardelli is one of the few companies in America that controls the entire chocolate manufacturing process, from cocoa bean to finished product. This control over the manufacturing process combined with Ghirardelli's proprietary bean blend and unique methods of roasting and processing, ensures that you are rewarded with the highest quality and richest products. Ghirardelli has the richest heritage of any American chocolate company and continues to honor it to this day.
Company size
1,001-5,000 employees
Industry
Manufacturing
Org type
Privately Held
Headquarters
San Leandro, CA
Founded in 1852, the Ghirardelli Chocolate Company is a manufacturer and marketer of premium chocolate products. Ghirardelli is one of the few companies in America that controls the entire chocolate manufacturing process, from cocoa bean to finished product. This control over the manufacturing process combined with Ghirardelli's proprietary bean blend and unique methods of roasting and processing, ensures that you are rewarded with the highest quality and richest products. Ghirardelli has the richest heritage of any American chocolate company and continues to honor it to this day.
Company size
1,001-5,000 employees
Industry
Manufacturing
Org type
Privately Held
Headquarters
San Leandro, CA