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Home Flexible Job Board Collection Operations Manager (CST) - Senior

Salary Unstated 14d ago

Collection Operations Manager (CST) - Senior

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Bluehawk, LLC

Washington, DC, US

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Summary

The Collection Operations Manager provides technical and operational support to DO Desk Officers, including managing controlled-operation systems and source records. They are responsible for preparing financial and operational documentation, maintaining SharePoint platforms, and ensuring quality control for mission-critical deliverables.

Job Description

Overview

BLUEHAWK, LLC is seeking a Senior Collection Operations Manager supporting the Collection Support Technician mission for the DIA Directorate for Operations. This position provides technical and operational support to DO Desk Officers, administers controlled-operation management systems, maintains source and platform records, and develops financial and operational documentation required to execute sensitive HUMINT activities.

Responsibilities

  • Serve as senior technical and operational support to the assigned DO Desk Officer and provide authoritative guidance on branch and division support processes.
  • Serve as the Generation 2 Global Controlled Operation Management System organizational coordinator, or support successor systems, overseeing account management, Adaptive Access Control, and user support.
  • Act as the division or branch Operational Source Manager and maintain accurate source data within G2G or its successor system.
  • Maintain detailed records of operational requirements and platform capabilities; provide mission guidance, follow-up feedback, and performance support to assigned platforms.
  • Prepare, edit, review, and coordinate FINPLANs, funding and disbursement requests, Intelligence Contingency Funds vouchers, standard operating procedures, operating directives, and related platform documentation.
  • Operate and maintain SharePoint and any Government-designated follow-on collaboration capability.
  • Track completed products for monthly reporting and ensure documentation is accurate, current, and properly formatted.
  • Lead quality control and resolve routine or complex corrections within Government-established timelines.

Qualifications

  • Minimum 12 years of experience related to the specific laborcategory with at least a portion of the experience within the last 2 years.
  • Active TS/SCI CI Poly clearance (Required)
  • Demonstrated experience operating and maintaining SharePoint.
  • Senior-level experience supporting controlled HUMINT operations, operational documentation, source management, or related mission support.
  • Ability to perform the full task set with minimal oversight and provide guidance to other personnel.
  • Work is performed in support of DIA Directorate for Operations mission requirements and may involve classified systems and information.
  • Must comply with applicable DoD, DIA, Intelligence Community, security, records-management, and information-handling requirements.
  • Must be able to work independently in a high-tempo operational environment, manage competing priorities, and meet Government-directed timelines.
  • Must communicate clearly in English, both orally and in writing, and produce accurate, properly formatted deliverables.
  • May be required to attend Government-approved functional training, workshops, meetings, or conferences and to perform other related duties as assigned.

Preferred Qualifications

  • Experience in finance, accounting, business administration, operations research, or program and project evaluation.
  • Experience with G2G, Adaptive Access Control, operational source management, ICF processes, or successor systems.
  • Completion of relevant Government functional training, including OSO, G2G, or local ICF technician training.

BLUEHAWK, LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

About the company

Bluehawk, LLC

Bluehawk LLC. is an intelligence services firm providing intelligence, information technology, language and training services to the U.S. Government and commercial entities with objectives to protect and defend our nation, citizens, natural resources, critical Infrastructure, freedoms and human rights. We are committed to delivering programs and solutions within the time frames and financial parameters of our customers by managing technical, schedule and cost performance. We ensure that programs are staffed with highly qualified personnel who possess relevant experience with the subject matter and the customer as well as an unwavering commitment to success. Our robust recruiting infrastructure enables programs to be staffed faster and fill rates continually maintained at one hundred percent.

- Wounded Warrior Project Partner
- 2017 Military Most Valuable Employers (MVE) Winner
- 2017 Militarytimes: Best for Vets Employers
- DOD Military Spouse Employment Partner (MSEP)
- 2017 Ranked #4 Fast 50 small businesses in the government market, Washington Technology

Company size

51-200 employees

Industry

Defense and Space Manufacturing

Org type

Privately Held

Apply Now

About the company

Bluehawk, LLC

Bluehawk LLC. is an intelligence services firm providing intelligence, information technology, language and training services to the U.S. Government and commercial entities with objectives to protect and defend our nation, citizens, natural resources, critical Infrastructure, freedoms and human rights. We are committed to delivering programs and solutions within the time frames and financial parameters of our customers by managing technical, schedule and cost performance. We ensure that programs are staffed with highly qualified personnel who possess relevant experience with the subject matter and the customer as well as an unwavering commitment to success. Our robust recruiting infrastructure enables programs to be staffed faster and fill rates continually maintained at one hundred percent.

- Wounded Warrior Project Partner
- 2017 Military Most Valuable Employers (MVE) Winner
- 2017 Militarytimes: Best for Vets Employers
- DOD Military Spouse Employment Partner (MSEP)
- 2017 Ranked #4 Fast 50 small businesses in the government market, Washington Technology

Company size

51-200 employees

Industry

Defense and Space Manufacturing

Org type

Privately Held

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