Cocktail Server (PT)
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Potawatomi Casino | Hotel
Milwaukee, WI, US
Summary
The Cocktail Server is responsible for greeting guests, taking beverage orders, and serving drinks while ensuring responsible alcohol service. They must also maintain service station equipment and accurately process payments using a point-of-sale system.
Job Description
Starting at $7.25 per hour plus tips | Requires flexibility to work various shifts
Looking to grow your hospitality career? Join our team as a Cocktail Server at Potawatomi Casino Hotel! In this fast-paced role, you’ll greet and serve guests throughout our casino floor. If you're a friendly, outgoing individual who enjoys being on the move and engaging with people, this is the perfect opportunity to shine.
Below are some of the responsibilities of a Cocktail Server:
- Greet guests with a friendly acknowledgement. Assess, anticipate, and promptly attend to guest needs or concerns in a courteous manner.
- Take and serve beverage orders accurately and monitor responsible alcohol service to guests.
- Prepare and mix drinks as needed or necessary.
- Operate and clean all equipment in service stations, including beverage dispensing systems and coffee machines.
- Use a point-of-sale (POS) system to accurately enter orders, dispense correct change, and process credit card and other payment transactions.
What you will love about us:
- Flexible work schedule
- Paid time off
- 401(k) retirement plan with company match
- Free on-site health clinic
- Free GED Program
- Third Shift premiums
- Team Member referral bonus program
- Affordable breakfast, lunch, and dinner meal options in our employee dining room
- Free uniforms with in-house laundry service
- Discounted bus pass
- Free off-street parking
- Free or discounted tickets to area attractions, festivals, and events
- Paid training and advancement opportunities
- Team member appreciation events
- And more!
What you need:
- Excellent communication, hospitality, interpersonal, and math skills.
- Attentiveness and patience for guests.
- The ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days.
- The ability to work irregular hours and extended shifts, including late nights, early mornings, weekends, and holidays.
Even better if you have one or more of the following:
- A high school diploma or equivalent.
- Six months of previous high-volume alcohol serving and cash handling experience.
- Responsible Alcohol and ServSafe certifications.
- Some drink knowledge
- Experience with point-of-sale (POS) systems.
At Potawatomi Casino Hotel, we create opportunities. From employing nearly 2,000 people—making it one of the top-25 employers in Milwaukee—to helping our community through diverse charitable programs, we strive to positively impact not only the places in which we live, but also the futures of our valued team members.
Founded
1991
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Privately Held
Headquarters
Milwaukee, Wisconsin
At Potawatomi Casino Hotel, we create opportunities. From employing nearly 2,000 people—making it one of the top-25 employers in Milwaukee—to helping our community through diverse charitable programs, we strive to positively impact not only the places in which we live, but also the futures of our valued team members.
Founded
1991
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Privately Held
Headquarters
Milwaukee, Wisconsin
