Cocktail Server, Lambeau Field
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Delaware North
Green Bay, WI, US
Summary
The Cocktail Server is responsible for taking and delivering beverage orders while ensuring responsible alcohol service to guests. They must also process payments and maintain a high level of customer service in a fast-paced environment.
Job Description
Overview
Delaware North Sportservice is searching for an energetic, attentive seasonal Cocktail Servers to join our team at Lambeau Field in Green Bay, Wisconsin. As a Cocktail Server, you will help create a great guest experience by providing excellent service and care in every interaction. If you have a passion for customer satisfaction and knowledge of wines, beer, and cocktails, this is the job for you.
Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.
Additional Details
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
Unit Description
Delaware North has operated concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown, we operate Homefield Pub + Social, featuring Topgolf Swing Suites, and host special events, including seasonal sledding and ice skating.
Responsibilities
- Communicates drink specials, answers questions about available beverages and takes beverage orders
- Serves alcohol beverages responsibly, requests identification, adhere to all unit and company alcohol service policies and procedures
- Enters orders into point-of-sale system so that Bartenders can prepare orders
- Picks up drinks orders when ready and delivers orders to guests
- Observes and follows-up with guests to respond if they require additional service
- Accepts and processes payment or directs customer to cashier
Qualifications
- Must be at least 18 years of age
- Ability to work quickly and efficiently in a fast-paced environment
- Possess basic knowledge of standard drink recipes and alcohol brand names
- Basic math skills
- No experience or diploma required
Physical Requirements
- Constant standing, walking, bending, reaching and repetitive motions
- Ability to lift, balance and carry trays, weighing up to 35 lbs
- Visual acuity and hearing sufficient to take orders and prepare bills
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY