Cocktail Server for Altitude Sky Lounge
Apply Now
Location:
San Diego, CA, US
Company:
SpringHill Suites
Summary:
The cocktail server is responsible for greeting guests, taking food and beverage orders, and ensuring high-quality service throughout the bar area. They must also maintain menu knowledge, handle payments accurately, and collaborate with the team to ensure guest satisfaction.
Requirements:
Hard Skills: Customer service, Upselling, Food and beverage service, Cash handling, Communication, Menu knowledge, Problem solving, Teamwork, Cleaning, Restocking
Experience: 2-5 years
Job Description:
Altitude Sky Lounge is seeking an experienced Cocktail Server to join their team! Located on the rooftop of the San Diego Marriott Gaslamp Quarter hotel, Altitude is a fast paced environment with an energetic atmosphere and spectacular views.
This position is part time. This position pays $17.25 hr. Overtime eligible.
Candidates must be able to work a minimum of 3 shifts per week upt to 5 as needed. Must be able to work Wednesdays and Thursdays and have flexibility to work Fridays, and Saturdays. Shifts can start as early as 4pm and as late at 2am. During Baseball season and for special events, shifts can start as early as 1pm.
Benefits
- Sick Pay
- Hotel Room Discount
- Free Parking ($200 value)
- Meal allowance per 8 hour shift ($10 per meal period)
- 401(k) – 4% Match
- Discount programs
- Shoes for Crews
- Commuter Program
Job Duties:
- Greet guests in a timely, friendly manner
- Walk throughout bar during shift to ensure all guests have been served, take all beverage and food orders and deliver as appropriate
- Demonstrate proper knowledge of food and beverage menu items and upsell when possible
- Itemize bills correctly and ensure proper payment
- Maintain constant communication with Bartenders and Beverage Ambassadors to ensure guest satisfaction
- Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales; report all issues to shift supervisor
- Assist in bar area when necessary
- Clean and restock service items
- Follow all appropriate and required steps of service according to the Altitude Sky Lounge policies and procedures
- Perform all side-work duties as assigned
- Maintain a polished appearance and positive attitude
- Always dress with a smile.
- Other duties as assigned
Job Requirements:
- Prior experience as a cocktail server in a fast paced environment
- Must be able to pass background check
Why San Diego Marriott Gaslamp Quarter?
Are you ready to join the premiere team in the Gaslamp Quarter? We are not the Padres, but we are known as one of the best hotels in Downtown San Diego. We embody the energy and vibe that is the heart of the historic Gaslamp Quarter featuring the best views from our Award Winning rooftop bar Altitude Sky Lounge®. Located next to Petco Park, Padres game days are also filled with fun, cheer and team spirit!
Come be a part of our family and help welcome our guests to their home away from home. Making you and our guests a part of one big family. Our mission is for our hotel to be a place where our associates would love to stay and our guests would love to work!
The San Diego Marriott Gaslamp Quarter is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Tracy Smith at HR@gaslampmarriott.com or call (619) 446-6031 to let us know the nature of your request.
