Clubhouse Attendant
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Anthony Country Club
NM
Summary
The Clubhouse Attendant is responsible for providing bar service, managing golf carts, maintaining cleanliness, and supporting daily operations and events at the golf course. This role requires delivering exceptional customer service and ensuring a welcoming environment for members and guests.
Job Description
Clubhouse Attendant
Position Summary
The Clubhouse Attendant plays a vital role in delivering exceptional service and maintaining a clean, welcoming environment for club members and guests. This position is responsible for bar service, golf cart management, clubhouse cleanliness, and supporting daily operations and events at the golf course.
Key Responsibilities
Bar & Customer Service
- Provide friendly and professional service of both alcoholic and non-alcoholic beverages in the clubhouse and on the golf course.
- Prepare mixed drinks and serve a variety of beverages and snacks with a focus on quality and presentation.
- Operate the cash register and credit card terminal accurately while processing sales for beverages, snacks, cart rentals, merchandise, and gift certificates.
- Greet members and guests warmly, take orders, make recommendations, and ensure every visit is enjoyable and memorable.
- Handle customer concerns professionally and escalate issues when necessary.
Clubhouse Operations & Cleanliness
- Open and close the clubhouse daily, including preparing the register, turning on lights, stocking refrigerators and snacks, and ensuring the facility is clean and ready for service.
- Maintain a clean and orderly clubhouse by bussing tables, sweeping, mopping, wiping surfaces, removing trash, and cleaning restrooms, hallways, and the 19th Hole area.
- Keep the outdoor patio and surrounding areas neat and presentable at all times.
- Perform end-of-day procedures including trash removal and restocking for the following day.
Golf Cart Management
- Ensure golf carts are clean, safe, and ready for use by removing trash, washing off dirt and mud, and staging carts for play.
- Return carts to the cart barn and plug them in for charging after each round.
Safety, Compliance & Standards
- Uphold high standards of cleanliness, sanitation, and safety throughout the clubhouse and golf-related areas.
- Verify that all members and guests sign in appropriately.
- Practice and enforce responsible alcohol service in full compliance with local, state, and federal regulations, including State of New Mexico alcohol service requirements.
- Maintain all required records and licenses related to alcohol service and food handling (NMED standards).
Events & Team Support
- Assist with setup, operation, and breakdown for golf tournaments, special events, and outings.
- Operate the “Beer Cart” during tournaments and events as needed.
- Support members and guests with all aspects of golf operations and club activities.
- Collaborate effectively with team members to maintain a positive and productive work environment.
Requirements
- Must be at least 21 years of age (due to alcohol service).
- Must obtain NM alcoholic servers license within 30 days of hire.
- Previous bartending or food/beverage service experience preferred.
- Ability to prepare mixed drinks and provide excellent customer service.
- Strong attention to detail and commitment to cleanliness.
- Reliable, professional, and able to work independently as well as part of a team.
- Must be able to work flexible hours, including weekends and holidays.
