Clinical Supervisor II - CReW (Westlake)

Overview

On-site: Clinical Supervisor    | Full-time   |  Westlake in Seattle

For over a century, Catholic Community Services of Western Washington (CCSWW) has provided services for youth, immigrants, older adults, and people experiencing homelessness throughout western Washington state. Our employees and volunteers come from many faith traditions to serve and support poor and vulnerable people through the delivery of quality, integrated services and housing. Our focus is on those individuals, children, families, and communities struggling with poverty and the effects of intolerance and racism. We actively join with others to work for justice. If this is your passion, we would like you to join us. If you are looking for meaningful work, make a tangible difference, and drive positive change, find out more at: https://ccsww.org/careers

The Counseling, Recovery & Wellness (CReW) Program is a licensed community mental health and substance use disorder treatment program and provider of the King County Integrated Care Network (KC-ICN). Our program focuses on serving adults with mental illness and/or substance use disorders to help improve individuals’ quality of life. The range of services CReW provides include diagnostic assessments, individual therapy, peer support, case management, group counseling, skills training, care coordination, medication management, and psychoeducation. Our collaborative team focuses on serving adults with mental illness and/or substance use disorders to help improve the quality of life for our clients and our great community. Services offered utilize Harm Reduction and Recovery principles, with an emphasis on building collaborative relationships with the person served, the development of opportunities for personal growth, a commitment to community integration, goal-oriented and individualized supports, and satisfaction and success in community living. Our team was created out of the need for onsite supportive services in our agency housing program and we adapt our services to best fit the unique needs of our clients in a variety of locations within Seattle downtown and greater King County. CReW is committed to creating a welcoming and inclusive workplace and is proud to be an equal opportunity employer.

If you are looking for meaningful work, make a tangible difference, and drive positive change, find out more at: https://ccsww.org/careers/

How YOU can make a difference:

The Clinical Supervisor position provides leadership and oversight to a clinical team delivering outreach, engagement, ongoing case management and treatment services to adults with behavioral health disorders, including those that are homeless and have co-occurring mental health and substance use disorders.  The incumbent is expected to actively represent and promote CCS values and principles. 

Work includes flexibility in work hours and does not include on-call responsibilities.

Licensure supervision for LMHC, LMFT, or LICSW is available for interested and eligible employees.

Work location:

(1) Westlake (Seattle), On-site

Responsibilities

Access to Services

• Develop and maintain strong and active relationships with contractual and other referral sources.
• Work with staff to determine appropriate level of care for incoming referrals and match for services within clinical team or offer referral to external supports as needed.
• Respond to walk-in urgent crises or issues that arise from existing or potential clients as they appear in the building.
• Provide weekly intake assessment appointments on as-needed basis to allow for rapid access to services for either mental health or substance use treatment.

Supervise and coordinate assigned activities of clinical staff

• Provide active coaching of staff in the office and community.
• Be available for clinical consultation during business hours and on call as needed.
• Monitor safety/risk issues for staff and clients and take timely and appropriate action including development of safety plans or referrals to higher acuity levels of care to prevent harm by client to self or others.
• Provide clinical orientation and training to newly recruited staff, including in the field.
• Ensure documentation is complete and accurately reflects the work done.
• Complete and conduct staff evaluations and implement corrective actions as indicated.
• Provide back-up coverage for staff when necessary.

Carry a caseload of 5-10 clients

• Complete intake evaluations and comprehensive diagnostic assessments that demonstrate medical necessity and qualify an individual to receive treatment.
• Write and implement individualized service plans, utilizing client voice, to order the treatment services and interventions that will be provided to individuals.
• Provide and/or arrange necessary crisis response and stabilization services. Respond to crises in a prompt, effective and collaborative manner.
• Provide and/or facilitate the provision of a range of therapeutic responses that support the overall recovery of clients: including access to basic needs (food, clothing and shelter); access to or stabilization of housing; and acute and ongoing medical care, psychiatric treatment, substance use services, and financial assistance.

Provide fiscal supervision of interventions

• Responsible for concrete costs including monthly reports on productivity, hourly staff time, and other expenditures on a monthly basis.
• Review and approve special checks requests by staff.
• Complete AP requests for program purchases and ensure routine payment of established vendors, contractors or other consultants
• Community liaison/advocacy.
• Coordinate with other system representatives as needed, attends meetings, phone consultations, etc.
• Provide advocacy work with housing project staff, courts, mental health systems, and other community organizations as needed.

Other administrative functions

• Respond to complaints and grievances in a strength based and solution focused manner. Involve others as indicated.
• Ensure compliance with CCS policies and procedures, contracts and applicable state and federal regulation.
• Participate actively in strategic planning, leadership meetings and quality improvement activities.
• Act as a point of contact when program leadership is not available.

HIPAA

• Holds leadership role in creating a culture of privacy and security of Protected Health Information in HIPAA Covered Entity service area, including education of staff about their responsibilities for safeguarding privacy and security.
• Authorizes level of staff access to PHI/ePHI to ensure staff can perform assigned job duties; regularly monitors access to ensure appropriate safeguarding of PHI/ePHI.
• Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area).
• Complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms).

Supervision

• Titles of employees directly supervised. Note: Some of these staff may be collaboratively supervised with other program leadership.

• • MH/COD Clinicians (with or without a SUDP/T)              3-5
  • COD Counselors (BA Case Mgr w/ SUDPT)                   2
  • Outreach Case Managers                                               2-3
• Titles and positions you are responsible for training and/or delegating work to even though you are not the direct supervisor:

• • Intake Specialist 1
  • Interns 2-3
• Titles of volunteers directly supervised/coordinated: 0

All employees working in CCS have the responsibility for developing and safekeeping a workplace that values and supports a culturally diverse work environment.  Employees’ treatment of each other, their willingness to try new ways and ideas--all these things contribute greatly to the organization’s success in providing an open, culturally enriched and diverse workplace.

QUALIFICATIONS

Required Qualifications

• Washington State Department of Health registration as either Agency Affiliated Counselor registration OR higher relevant credential

• Meet or exceed qualifications for Mental Health professional (as defined by WAC 246-341: a person with a Master’s in Social Work, Psychology or Counseling; OR with a Master’s degree in one of the social sciences along with two years of experience in clinical services under the direct supervision of an MHP).

• Substance Use Disorder Professional active credential with DOH

• 1+ year supervisory or leadership experience.

• 3+ years’ experience working with individuals suffering from co-occurring mental health and substance use disorders.

• 1+ year experience working with people who are homeless.

• Must be strength-based, family-oriented and solution-focused.

• Pass background check through Washington State Patrol.

Preferred Qualifications

• 2+ years as Licensed Mental Health Counselor, Licensed Independent Clinical Social Worker or comparable license and able to provide clinical supervision.

Benefits & Compensation

Salary starting at $90,084.80 per year (+D.O.E.)

This is a Full-time, 40-hour position with a competitive benefits package:

• Medical, Dental, Vision, Life Insurance and Long-Term Disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Generous paid time off (PTO), paid sick time, 15 days of paid vacations
• 12 days of paid holidays, plus one (1) personal holiday
• CCS/AHA 403(b) Employee Savings Plan
• Employee Assistance Program (EAP)

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors. Please let us know if you need special accommodations to apply or interview for this position.

Catholic Community Services is an Equal Opportunity Employer. Visit www.ccsww.org to learn more.