Clinical Informatics Educator

Job Details: Job Location: Hospice of Baton Rouge - Main Office - Baton Rouge, LA, Salary Range: Undisclosed, Position Summary

The Hospice of Baton Rouge is seeking an analytical and collaborative Full-Time Clinical Informatics Educator to serve as the bridge between clinical staff, operational leaders, and Information Systems. This role is responsible for optimizing the use of the Electronic Medical Record (EMR), providing education and support to clinical teams, and driving workflow improvements that enhance documentation, operational efficiency, and the delivery of exceptional patient care.

What We’re Looking For

Clinical Background Required: This is a clinical informatics role and requires a candidate with a current clinical license and hands-on healthcare experience (such as RN, LPN, Social Worker, or another licensed healthcare professional). Candidates without a clinical background will not be considered.

Education & Training Focus: This position is responsible for educating, training, and supporting clinical staff in the effective use of the EMR and related clinical technologies. Candidates should have experience providing staff education, training, coaching, or professional development.

On-Site Position: This is a full-time, on-site position at The Hospice of Baton Rouge. This role is not eligible for remote or hybrid work, as regular in-person interaction and support of clinical staff are essential functions of the position.

Essential Duties and Responsibilities

Serve as the primary clinical resource for EMR support, troubleshooting, and workflow guidance.
Assist clinicians and staff with EMR-related questions, issues, and best practices.
Collaborate with the Director of Information Systems Support and other department leaders to identify opportunities for EMR optimization.
Participate in EMR enhancement projects, upgrades, testing, and implementation activities.
Monitor system utilization and user adoption to ensure effective use of available tools and functionality.
Develop and maintain EMR documentation standards and workflows.
Participates in quality assessment and projects that improve quality of care documentation
Assist with the development and maintenance of forms, templates, assessments, reports, and clinical documentation tools.
Evaluate clinical workflows and recommend system improvements to enhance efficiency and compliance.
Develop, coordinate, and deliver EMR training programs for new hires and existing staff.
Build collaborative relationships with all departments to ensure successful implementation of clinical technology solutions.
Provide day-to-day support for clinical applications, mobile devices, tablets, printers, and related workflow technologies.
Assist with EMR onboarding and offboarding activities, including system access requests, account setup, and user orientation.

Qualifications: Education

Registered Nurse (RN), Licensed Practical Nurse (LPN), Social Worker, or other licensed healthcare professional required.
Bachelor's degree in Nursing, Healthcare Administration, Informatics, Education, or related field preferred.

Experience

Minimum of three years of hospice, home health, or healthcare experience required.
Experience using electronic medical records required.
Experience with hospice EMR systems (e.g., Netsmart, WellSky, Homecare Homebase) preferred.
Previous training, education, quality, compliance, or leadership experience preferred.
Experience in clinical informatics or process improvement preferred.

Knowledge, Skills, and Abilities

Strong understanding of hospice clinical operations and regulatory requirements.
Working knowledge of EMR systems and clinical documentation workflows.
Excellent presentation, training, and communication skills.
Ability to teach and support staff with varying levels of technical expertise.
Strong analytical and problem-solving abilities.
Ability to manage multiple projects and priorities simultaneously.
Skilled in process improvement and workflow analysis.
Proficient with Microsoft Office applications and reporting tools.
Ability to build strong working relationships across all levels of the organization.

Drug-Free Workplace

The Hospice of Baton Rouge is committed to maintaining a safe, healthy, and drug-free workplace. As a condition of employment, all final candidates must successfully complete a pre-employment drug screening in accordance with organizational policy.

Because of the safety-sensitive nature of the care we provide, applicants who test positive for marijuana, including medical marijuana prescribed under state law, are not eligible for employment.