Client Support Specialist (Work From Home)
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American Income Life Insurance Company
Stratford, CT, US
Summary
The Client Support Specialist will meet with members to review programs, explain coverage options, and assist with enrollment procedures. They are also responsible for maintaining accurate client records and providing ongoing support to members.
Job Description
Build Your Career From Anywhere
We’re looking for motivated individuals to join our expanding virtual team. In this role, you’ll work directly with members, helping them understand the programs available to them and providing support throughout the process. No industry background is necessary—we provide the training, resources, and guidance to help you get started and continue developing professionally.
What You’ll Be Doing
- Meet virtually with members to review available programs and services.
- Answer questions and provide straightforward explanations of coverage options.
- Identify each member’s individual needs and help them understand suitable solutions.
- Assist with applications, documentation, and enrollment procedures.
- Follow up with members and provide continued support when needed.
- Maintain accurate and organized client information.
- Deliver dependable and professional service throughout every interaction.
Who We’re Looking For
- Individuals who are comfortable communicating and working with people.
- Strong listening, communication, and interpersonal abilities.
- Dependable and capable of managing a schedule independently.
- Organized with good attention to detail.
- Willing to learn and receptive to feedback and coaching.
- Motivated by goals and opportunities to progress.
- Able to contribute to a collaborative team while working remotely.
- Previous customer service, sales, or client-facing experience is an advantage but not necessary.
What Comes With the Opportunity
- Training provided from the beginning.
- Continued coaching and mentorship.
- Work remotely from home.
- Flexible scheduling.
- Weekly compensation.
- Additional performance-based earning opportunities.
- Opportunity to develop recurring residual income.
- Company-sponsored travel incentives.
- Leadership and career advancement opportunities.
We’re interested in people who want more than a temporary position and are looking for an opportunity to develop their skills, take on greater responsibilities, and build toward long-term career growth.
Apply today to learn more about the role and our team.
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX