Client Support Representative (Remote)
Boost your chances before you apply.
American Income Life
Mahwah, NJ, US
Summary
The representative will meet virtually with clients to explain benefit options and assist with enrollment. They are also responsible for maintaining accurate records and building long-term client relationships.
Job Description
We’re growing our remote team and looking for motivated individuals who enjoy helping others and are interested in building a long-term career.
As a Remote Benefits & Client Support Representative, you’ll connect with clients virtually, help them understand their available benefit options, provide ongoing support, and build strong client relationships.
No previous experience is required. We provide training, mentorship, coaching, and the tools needed to help you succeed.
Key Responsibilities
- Meet virtually with clients to discuss available benefit options
- Help individuals and families understand and enroll in eligible programs
- Provide professional, friendly customer service
- Build and maintain strong client relationships
- Coordinate client appointments and maintain accurate records
- Follow established processes and systems with support from experienced mentors
- Participate in weekly coaching, team meetings, and professional development
We’re looking for someone who is:
- An excellent communicator with strong interpersonal skills
- Self-motivated and willing to learn
- Positive, professional, and dependable
- Comfortable working independently in a remote environment
- Organized and able to manage appointments and client follow-ups
- Interested in developing professionally and growing into leadership opportunities
🏠 100% remote work
⏰ Flexible scheduling
🎓 Comprehensive training
🤝 Ongoing mentorship and coaching
📈 Career advancement opportunities based on performance
🏆 Recognition and performance-based bonus opportunities
👥 Supportive team environment
🌱 Opportunities to develop leadership skills
You don’t need years of experience to get started. We believe in training and developing the right people.
If you’re motivated, coachable, and willing to put in the work, this opportunity can provide you with the training, mentorship, and support needed to grow within the organization.
Most importantly, you’ll have the opportunity to do meaningful work by helping individuals and families better understand their benefit options.
If you’re looking for a flexible remote opportunity with training, mentorship, and room for career growth, we’d love to hear from you.
📩 Apply today or send us a message to learn more and schedule a brief introductory interview.
No experience? No problem. We provide training.
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX
