Client Operations Manager - Architecture, Engineering & Construction (AEC)
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Vee Technologies Incorporated
Atlanta, GA, US
Summary
The Client Operations Manager serves as the primary interface between clients and offshore delivery teams to manage project execution, scope, and technical requirements. They are responsible for overseeing day-to-day operations, ensuring quality standards are met, and driving client success through effective communication and project coordination.
Job Description
We are seeking a Client Operations Manager to serve as the primary interface between global internal teams and clients, leading the delivery of AEC services while managing day-to-day operations, project execution, and coordination across architectural, MEP, and VDC workflows. This role acts as the central link between the client and offshore delivery teams, ensuring alignment on scope, schedule, quality, and technical requirements, while driving client success, revenue growth, contract execution, and adherence to project milestones within a high-performance, commercial environment. Success in this role requires a combination of hands-on project management, BIM/VDC expertise, and strong client engagement, with a focus on delivering consistent, high-quality outcomes.
This is a remote role, with a preference for candidates to be in the Mountain or Pacific time zones.
Key Responsibilities:
- Serve as the primary point of contact for assigned client projects and programs
- Own day-to-day project delivery, coordination, and client communication
- Manage project timelines, deliverables, and alignment to client milestones
- Lead MEP/BIM coordination efforts across disciplines using ACC, Navisworks, or similar tools
- Translate client requirements and design intent into clear direction for offshore teams
- Lead onboarding, project setup, and workflow alignment (Revit, BIM 360/ACC)
- Coordinate cross-functional execution across architecture, MEP, and VDC teams
- Ensure all deliverables meet client standards, technical requirements, and quality expectations
- Conduct regular project reviews with client stakeholders, providing updates on progress, risks, and next steps
- Proactively identify risks, coordination issues, and delivery challenges, and drive resolution
- Support management of scope, changes, and evolving client needs
- Contribute to continuous improvement of standards, workflows, and delivery processes
Key Qualifications & Skills:
- Strong proficiency in Autodesk Revit (Architecture and/or MEP); working knowledge of AutoCAD and Navisworks
- Experience with VDC workflows, including model coordination and clash detection
- Solid understanding of construction documentation and design workflows
- Proven project management experience (scheduling, tracking, coordination, client-facing delivery)
- Familiarity with BIM 360 / Autodesk Construction Cloud environments
- Ability to manage client expectations alongside internal delivery teams
- Strong communication skills with both technical teams and client stakeholders
- Experience working with or coordinating offshore delivery teams preferred
Education & Experience:
- Bachelor's degree in architecture, engineering, construction management, or related field
- 6+ years of experience in AEC, BIM/VDC, or project delivery roles
- PMP or BIM/VDC-related certifications are a plus
- Autodesk Certified Professional, LEED, or BIM Coordination/Management credentials are a strong plus
Location & Travel:
- Remote position based in the United States, with a preference for candidates located in the Mountain or Pacific time zones
- Proximity to a major airport preferred
- Travel required approximately 40–50%, both domestically and internationally
Key Personal Attributes:
- Strong sense of ownership and accountability for client and project outcomes
- Collaborative and team-oriented, with the ability to work across global teams
- Confident communicator who can engage effectively with clients and internal stakeholders
- Proactive and self-driven, with the ability to anticipate needs and resolve issues early
- Detail-oriented with a focus on quality, coordination, and follow-through
- Adaptable and comfortable managing multiple priorities in a fast-paced environment
- Reliable and consistent, with a strong commitment to delivery and timelines
Compensation & Benefits:
- Competitive annual base salary $90K - $120K + commission
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
Vee Technologies is an Equal Opportunity Employer committed to diversity and valuing the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristics protected by applicable law. We are committed to creating an inclusive environment for all employees.
Vee Technologies is a global consulting and professional services organization delivering specialized, technology-enabled solutions. Headquartered in Georgia, USA with corporate offices in Bangalore - India, we operate world-class processing centers in Salem - India, Germany, Australia, Canada, Singapore, and Dubai.
As part of The Sona Group started in 1920, with deep roots in technical education and innovation, Vee Technologies employs over 5,000 professionals. We are driven by a mission to help clients achieve critical business goals faster and more efficiently through domain expertise, process excellence, and a highly skilled workforce.
Our domain leadership spans a broad spectrum—from Sona SPEED's aerospace innovations like its contribution to ISRO’s Chandrayaan-3 mission, to cutting-edge AEC services in BIM and CAD/CAE, and advanced IT Analytics. We also deliver specialized solutions in Product Engineering, AEC Services, Animation, Logistics, Media, Finance & Accounting, and e-Governance, ensuring holistic support for modern enterprise needs.
Vee Technologies has been consistently recognized as a trusted business partner globally, earning distinctions including:
1. IAOP Global Outsourcing 100 List – 10 consecutive years
2. Inc. 5000 "Fastest Growing American Companies" – 9 consecutive years
3. Great Place to Work 2025-2026
4. 2020 Impact Sourcing Champions Index
5. Dream Company to Work For
We continue to expand our global reach, offering future-ready business solutions that ensure cost efficiency, operational excellence, and strategic advantage. Reach out to us today - [email protected]
Founded
2000
Company size
5,001-10,000 employees
Industry
Outsourcing and Offshoring Consulting
Org type
Privately Held
Headquarters
Decatur, Georgia
Vee Technologies is a global consulting and professional services organization delivering specialized, technology-enabled solutions. Headquartered in Georgia, USA with corporate offices in Bangalore - India, we operate world-class processing centers in Salem - India, Germany, Australia, Canada, Singapore, and Dubai.
As part of The Sona Group started in 1920, with deep roots in technical education and innovation, Vee Technologies employs over 5,000 professionals. We are driven by a mission to help clients achieve critical business goals faster and more efficiently through domain expertise, process excellence, and a highly skilled workforce.
Our domain leadership spans a broad spectrum—from Sona SPEED's aerospace innovations like its contribution to ISRO’s Chandrayaan-3 mission, to cutting-edge AEC services in BIM and CAD/CAE, and advanced IT Analytics. We also deliver specialized solutions in Product Engineering, AEC Services, Animation, Logistics, Media, Finance & Accounting, and e-Governance, ensuring holistic support for modern enterprise needs.
Vee Technologies has been consistently recognized as a trusted business partner globally, earning distinctions including:
1. IAOP Global Outsourcing 100 List – 10 consecutive years
2. Inc. 5000 "Fastest Growing American Companies" – 9 consecutive years
3. Great Place to Work 2025-2026
4. 2020 Impact Sourcing Champions Index
5. Dream Company to Work For
We continue to expand our global reach, offering future-ready business solutions that ensure cost efficiency, operational excellence, and strategic advantage. Reach out to us today - [email protected]
Founded
2000
Company size
5,001-10,000 employees
Industry
Outsourcing and Offshoring Consulting
Org type
Privately Held
Headquarters
Decatur, Georgia