Client Enrollment Specialist
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AO Globe Life
Columbus, OH, US
Summary
The Client Enrollment Specialist will conduct virtual consultations to assess client needs and explain supplemental benefit options. They are responsible for assisting with the enrollment process and providing ongoing follow-up support to clients.
Job Description
Help Clients Navigate Important Benefit Decisions
AO Globe Life is looking for Client Enrollment Specialists to join our growing remote team.
In this role, you’ll work directly with individuals and families who have requested information about supplemental benefits. You’ll guide clients through virtual consultations, answer questions, explain available options, assist with enrollment, and provide continued service.
Your Responsibilities
- Respond to individuals requesting benefit information
- Schedule and conduct Zoom consultations
- Assess individual and family needs
- Explain available benefit options
- Assist with enrollment
- Provide follow-up support
- Maintain accurate digital client information
- Attend training, mentorship, and team meetings
Career Benefits
- Fully remote work environment
- Flexible scheduling
- Warm leads provided
- No unsolicited cold calling
- Training and licensing support
- Weekly direct deposit
- Monthly and quarterly performance bonuses
- Vested renewals
- Professional development
- Leadership advancement opportunities
What We Value
We’re looking for individuals who are dependable, professional, motivated, and able to communicate effectively.
You should also be comfortable learning new systems and managing your schedule independently.
Previous customer service or client-facing experience is helpful, but no prior industry experience is required.
Technology & Location Requirements
- Must reside and work within the United States
- Windows-based laptop or desktop with webcam
- Reliable high-speed internet
- Ability to work through Zoom and digital platforms
Who We Are
AO Globe Life has more than 70 years of experience serving working families nationwide through relationships with unions, credit unions, veteran organizations, and other groups.
