Client Aid
Boost your chances before you apply.
Rescue Mission of Utica NY
Utica, NY, US
Summary
The Client Aid assists street homeless clients with paperwork, applications, and daily needs while maintaining a safe, recovery-focused environment. Responsibilities include facility housekeeping, meal service, client transportation, and providing recreational programming.
Job Description
JOB SUMMARY
Primary role is to serve and assist street homeless clients by completing the essential job functions and to maintain a safe and recovery focused program.
ESSENTIAL JOB FUNCTIONS
- Assist clients with completing all paperwork, applications, recertification’s, obtaining identification paperwork, making phone calls, using computer, email etc.
- Transport /Drive clients in Rescue Mission Vehicle as directed by Program Coordinator
- Provide needed housekeeping/cleaning as assigned by Program Coordinator
- Serve and clean up after client meals/snacks
- Provide recreational programing for clients
- Maintain the safety and security of the facility
- Develop appropriate trust relationships with clients and maintain appropriate boundaries with the clients by upholding the regulations of the program and acting as a trusted source of support.
- Maintain effective communication with Coordinator and other staff members.
- Communicate crisis incidents, potential threats and other unusual incidents to Coordinators.
- Maintain documentation accurately and in a timely manner.
- Use/wear proper Personal Protective Equipment (PPE) at all times
- Assist in housekeeping duties daily.
- Abide by all Mission and program policies, procedures and guidelines.
- Attend and participate in regular meetings and trainings as requested.
- Maintain a professional and approachable attitude
- All other duties as requested by the program Coordinator
MINIMUM JOB QUALIFICATIONS
- High School Diploma or GED
- Genuine desire to pursue a career in human services
- Experience working with special populations in the area of recovery, homelessness and mental illness preferred
- Working knowledge of Microsoft Word, Excel and Outlook
- Clean/valid NYS Driver’s License preferred
- Enthusiastic support of our Mission Statement
CORE COMPETENCIES
- Team player
- Strong attention to detail
- Strong interpersonal communication skills
- Compassionate and caring demeanor
- Ability to remain calm under pressure
- Ability to set appropriate boundaries
- Promote, model and teach acceptable behaviors
Status/Hours: Part Time, 11pm-7am
Pay Rate: $16.50-17.50 hourly, DOE
Benefits: We offer a comprehensive benefit package for eligible employees to include medical, dental, life insurance, 401(k), voluntary benefits, paid time off, holidays and paid training.
The Rescue Mission of Utica is an equal opportunity employer encouraging individuals with disabilities and veterans to apply.
Founded in 1890, the Rescue Mission of Utica is a faith-based, non-profit, multiple-service charitable organization which serves Utica and the Mohawk Valley. Open 24 hours a day, 365 days a year, the ministry "endeavors to assess and meet the physical, emotional and spiritual needs of all people coming for assistance." The Rescue Mission provides safe lodging, food, clothing, case management, counseling, advocacy, education, referrals and support services for individuals overcoming homelessness, abuse, additions and disabilities. We are a life-changing ministry that puts the love of Christ into action to those in need.
Founded
1890
Company size
51-200 employees
Industry
Non-profit Organization Management
Org type
Nonprofit
Headquarters
Utica, NY
Founded in 1890, the Rescue Mission of Utica is a faith-based, non-profit, multiple-service charitable organization which serves Utica and the Mohawk Valley. Open 24 hours a day, 365 days a year, the ministry "endeavors to assess and meet the physical, emotional and spiritual needs of all people coming for assistance." The Rescue Mission provides safe lodging, food, clothing, case management, counseling, advocacy, education, referrals and support services for individuals overcoming homelessness, abuse, additions and disabilities. We are a life-changing ministry that puts the love of Christ into action to those in need.
Founded
1890
Company size
51-200 employees
Industry
Non-profit Organization Management
Org type
Nonprofit
Headquarters
Utica, NY
