CLERK 1 - ONBOARDING ACCOUNT SETUP
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BRODART CO
Williamsport, PA, US
Summary
This position is responsible for the accurate and timely onboarding of customer processing requirements and account information within the Order Management System. The role also involves entering orders, maintaining ordering programs, and providing clerical support including answering phone calls.
Job Description
Job Details: Job Location: ARCH - Williamsport, PA, Position Type: 5 ADMIN SUPPORT WORKERS, Education Level: High School or GED, Salary Range: Undisclosed, Travel Percentage: None, Reporting to the Supervisor, Onboarding Account Setup, this position provides for the onboarding set-up of customer processing requirements and related account information within the Order Management System.
Responsible for the accurate and timely onboarding of customer processing requirements and related account information for account and order processing.
Enters customer orders and quotes
Maintains PDQ and ABM ordering programs
Setup new accounts for Supplies product line
Specs orders prior to Administrative Assistant entering them
Assist as needed with mailing and other clerical duties as assigned by supervision.
Answer phone calls and submit orders from in-bound phone calls.
Responsible for regular, dependable attendance and punctuality.
Cross training and substitution of tasks that may be of higher classification as required by supervision.
Qualifications:
High School diploma and/or GED equivalent.
Computer literate with Microsoft Office Suite proficiency (Word, Excel) and excellent keyboard skills with high degree of speed and accuracy;
Able to perform repetitive tasks with high attention to detail and ability to follow instructions;
Good planning and organizational skills with the ability to set priorities in handling multiple assignments and work under pressure of deadlines;
Ability to work/communicate effectively and respectfully with co-workers and provide courteous service on the phone to our customers;
Adhere to Brodart rules, policies and standards of conduct.
Normal office environment, close and distant vision, using hands and fingers to handle and feel, talk and hear, sitting, lifting up to 10 lbs. frequently. Standing and walking, lifting up to 25 lbs. occasionally. This position is subject to scheduled overtime which may be required based on production needs.
EQUAL OPPORTUNITY EMPLOYER
Brodart Co. is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.
Brodart knows libraries.
We understand the challenges that libraries face every day: budgets, staffing, and meeting patrons' evolving needs, to name a few. Our entire focus as a company is on identifying and helping to address those needs. From custom-made furniture, to shelf-ready books, and expertly curated supplies, Brodart helps libraries serve their patrons successfully.
Books & Library Services
From opening day to every day. With Brodart, libraries receive the titles that their patrons want, with the flexibility to adapt lists as required, options for lease or purchase, shelf-ready materials processed to exact specifications, and fully customized title-in-hand cataloging. Our opening day collection services feature professional guidance from proposal through delivery.
Custom Furniture
Brodart furniture features an equal mix of quality and style, enhancing patrons' library experience with innovative shelving systems, display products, collaboration furniture, and more. All furniture is made in the USA in our Northeastern Pennsylvania factory. For complex installations, our network of furniture dealers provides comprehensive project management and design support.
Supplies & Furnishings
We offer the latest supplies and furnishings for today's needs and tomorrow's initiatives. Our product portfolio addresses a range of unique applications, including self-processing, archival, security, learning commons, reading and study, early learning, and STEAM/Makerspace.
Founded
1939
Company size
501-1,000 employees
Industry
Libraries
Org type
Privately Held
Headquarters
Williamsport, PA
Brodart knows libraries.
We understand the challenges that libraries face every day: budgets, staffing, and meeting patrons' evolving needs, to name a few. Our entire focus as a company is on identifying and helping to address those needs. From custom-made furniture, to shelf-ready books, and expertly curated supplies, Brodart helps libraries serve their patrons successfully.
Books & Library Services
From opening day to every day. With Brodart, libraries receive the titles that their patrons want, with the flexibility to adapt lists as required, options for lease or purchase, shelf-ready materials processed to exact specifications, and fully customized title-in-hand cataloging. Our opening day collection services feature professional guidance from proposal through delivery.
Custom Furniture
Brodart furniture features an equal mix of quality and style, enhancing patrons' library experience with innovative shelving systems, display products, collaboration furniture, and more. All furniture is made in the USA in our Northeastern Pennsylvania factory. For complex installations, our network of furniture dealers provides comprehensive project management and design support.
Supplies & Furnishings
We offer the latest supplies and furnishings for today's needs and tomorrow's initiatives. Our product portfolio addresses a range of unique applications, including self-processing, archival, security, learning commons, reading and study, early learning, and STEAM/Makerspace.
Founded
1939
Company size
501-1,000 employees
Industry
Libraries
Org type
Privately Held
Headquarters
Williamsport, PA