Chip Runner - Maryland
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Live! Casino and Hotel Maryland
Hanover, MD, US
Summary
The chip runner facilitates smooth game operations by distributing chips to players and assisting dealers with game management. They also ensure a positive guest experience while maintaining the cleanliness and security of the gaming area.
Job Description
Min Compensation
USD $11.00/Hr.
Max Compensation
USD $11.00/Hr.
Overview
Why We Need Your Talents:
Chip Runners offer a service that is an added convenience for players, which allows for games to run smoothly and seamlessly without having to stop to purchase more chips. The chip runner works with bankers, floor supervisors, and poker dealers to ensure a favorable guest experience from beginning to end.
This is a great entry-level position for those with serving experience who are looking to break into the high-earning career of poker. The fast-paced and exciting atmosphere of our casino is sure to provide a thrill and keep you on your toes!
Responsibilities
Where You'll Make an Impact:
- Providing exemplary customer service with a professional demeanor.
- Exchange of cash and distributing chips to guests.
- Assisting players who wish to color up, taking their small-denomination chips and exchanging them for larger denominations.
- Assisting dealers and supervisors in the starting, combining, and breaking of games.
- Ensuring the safety and security of team members and guests by notifying management of any suspicious or unusual activities.
- Attending training and meetings when required.
- Maintaining the cleanliness of work area, including the collection of chip trays and returning them to designated areas.
Skills to Help You Succeed:
- Excellent customer service skills.
- Positive attitude.
- Exceptional communication skills.
- Basic mathematic skills.
- Detail-oriented.
- Prompt service.
- Problem-solving skills.
Qualifications
Must-Haves:
- A high school diploma or GED equivalent
- Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.
Physical Requirements:
- 50% Standing
- 50% Walking
- Repetitive hand motions
- Use of stairs and elevators
Working Conditions:
- 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
Please note that this is a union position, and individuals in this role may be required to pay applicable union dues and fees.
We encourage Team Members to share their preferred shift availability, and we will strive to accommodate individual scheduling preferences whenever possible and consistent with business needs. Please note that this is a union-represented position and scheduling is governed by the applicable collective bargaining agreement. Team Members may be required to participate in shift bids, and shift assignments may change based on operational requirements and Team Member seniority.
What We Offer
Perks We Offer You
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include:
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
Life at Live!
Individuals chosen to be part of the Live! Team can expect:
- To be part of an exciting experience unlike any other in the market.
- To be given the power and responsibility to put service and community first.
- To come together as a strong team, while valuing and celebrating our diversity.
- To be given the tools, resources, and opportunity to grow in their career.
- To work hard and have fun.
- Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
The five-time AAA Four Diamond rated Live! Casino & Hotel Maryland opened in 2012 and is one of the largest and most luxurious commercial casinos in the country. Offering guests a range of activities including gaming, entertainment, world-class dining and hotel accommodations, Live! Casino & Hotel is consistently ranked the top tourist attraction in the state and was named one of the top 10 hotels in Maryland by U.S. News & World Report. Located between Washington, D.C. and Baltimore, and adjacent to the popular Arundel Mills Mall with free garage parking, the property features one of the area’s biggest entertainment venues, The HALL at Live!, along with Maryland’s #1 Sportsbook with partner FanDuel at Sports & Social Maryland. Other amenities include nearly 200 live action table games and 4,000 slot machines, a large Poker Room, two High Limit Rooms, and the Orchid Gaming & Smoking Patio. The award-winning hotel features 310 luxury guest rooms, the luxurious Live! Spa offering an array of rejuvenating and age-defying spa treatments and five spa level hotel suites that include private in-room treatment areas, and The Cordish Art Collection complete with more than 40 pieces of contemporary art from world-renowned artists including Andy Warhol. Multiple dining options including Zagat-rated The Prime Rib, David’s serving breakfast, brunch, lunch and dinner, Luk Fu featuring an extensive Asian focused menu, and the County’s first Korean barbecue restaurant KOHO Korean BBQ House. Live! Casino & Hotel Maryland is owned and operated by a company that is affiliated with The Cordish Companies.
Follow us on Facebook, X (formerly Twitter), and Instagram at @livecasinomd for the latest updates, and visit maryland.livecasinohotel.com for more information. For employment opportunities, visit maryland.livecasinohotel.com/careers
Company size
1,001-5,000 employees
Industry
Hospitality and Tourism
Org type
Privately Held
Headquarters
Hanover, Maryland
The five-time AAA Four Diamond rated Live! Casino & Hotel Maryland opened in 2012 and is one of the largest and most luxurious commercial casinos in the country. Offering guests a range of activities including gaming, entertainment, world-class dining and hotel accommodations, Live! Casino & Hotel is consistently ranked the top tourist attraction in the state and was named one of the top 10 hotels in Maryland by U.S. News & World Report. Located between Washington, D.C. and Baltimore, and adjacent to the popular Arundel Mills Mall with free garage parking, the property features one of the area’s biggest entertainment venues, The HALL at Live!, along with Maryland’s #1 Sportsbook with partner FanDuel at Sports & Social Maryland. Other amenities include nearly 200 live action table games and 4,000 slot machines, a large Poker Room, two High Limit Rooms, and the Orchid Gaming & Smoking Patio. The award-winning hotel features 310 luxury guest rooms, the luxurious Live! Spa offering an array of rejuvenating and age-defying spa treatments and five spa level hotel suites that include private in-room treatment areas, and The Cordish Art Collection complete with more than 40 pieces of contemporary art from world-renowned artists including Andy Warhol. Multiple dining options including Zagat-rated The Prime Rib, David’s serving breakfast, brunch, lunch and dinner, Luk Fu featuring an extensive Asian focused menu, and the County’s first Korean barbecue restaurant KOHO Korean BBQ House. Live! Casino & Hotel Maryland is owned and operated by a company that is affiliated with The Cordish Companies.
Follow us on Facebook, X (formerly Twitter), and Instagram at @livecasinomd for the latest updates, and visit maryland.livecasinohotel.com for more information. For employment opportunities, visit maryland.livecasinohotel.com/careers
Company size
1,001-5,000 employees
Industry
Hospitality and Tourism
Org type
Privately Held
Headquarters
Hanover, Maryland