Childcare Specialist

Why work at Greenwich House? 

At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion.   

Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more at www.greenwichhouse.org.

The Opportunity 

The Childcare Specialist for the NYC Childcare Enrollment and Outreach Initiative will manage a grant-funded project to connect families in the Lower East Side and Brooklyn to childcare assistance. This is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City.

Responsibilities

• Collaborate with agency staff and community service providers to identify families in need of childcare assistance  
• Screen families for eligibility utilizing a standardized tool and complete applications  
• Enroll childcare providers in the program and assist them in enrolling children  
• Build knowledge/expertise of the NYC childcare landscape in the Lower East Side and Brooklyn to assist families to connect with childcare as needed    
• Determine the appropriate childcare type and setting to meet the family’s eligibility and needs  
• Conduct yearly recertifications for continuing eligibility and enrollment  
• Utilize excellent communication skills to engage families and childcare providers, troubleshoot, and assist them with successfully using assistance  
• Conduct visits to childcare providers  
• Provide information or referrals for childcare for families who are not deemed eligible for assistance through the project  
• Track childcare enrollment and recertification  
• Maintain project data  
• Create and maintain case records for each family and provider  
• Attend meetings with the project team, funder, and stakeholders  
• Participate in advocacy efforts as requested   
• Build and maintain close, daily interactions with co-workers and supervisors  
• Effectively communicate with families and outside agency staff  
• Have a strong sensitivity to cultural differences present among staff and clients within our organization  
• Possess a strong belief in people’s ability to grow and change  
• Work requires being in an office on-site, sitting at a desk, and using a computer and telephone  
• Some travel is required to engage with families, childcare providers, and community service providers, and to attend advocacy-related events  
• Flexibility to work occasional evening hours to accommodate families’ availability
• Attend various meetings with internal departments and external stakeholders  

What You’ll Bring

• Associate’s degree or high school with relevant experience; Bachelor’s degree preferred  
• Bilingual in Spanish, Mandarin, or Creole required 
• Experience in community engagement or other forms of direct service  
• Knowledge of the NYC childcare landscape or willingness to learn  
• Excellent telephone and email etiquette  
• Proficient in data entry and MS Office tools: Word and Excel  
• Demonstrated cultural competence with immigrant communities  
• Friendly, highly dependable, and flexible  
• Have a strong sensitivity to cultural differences present among staff and clients within our organization  
• Possess a strong belief in people’s ability to grow and change  

Employment Details 

• Location: New York, NY 10012
• Schedule: 20 hours/week, Monday - Saturday
• FLSA Classification: Non-Exempt
• Employment Type: Part-Time
• Reports To: Youth Services Program Director
• Union Representation: Non-Union

Salary Range 

The expected base hourly rate for this position is $20.00 - $25.00. This range reflects the anticipated compensation at the time of this posting and may be adjusted based on experience, education, and organizational needs.

Benefits 

Greenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement. 

Equal Employment Opportunity & Accessibility   

Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law. We are also committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. If you require assistance or an accommodation during the application or interview process, please contact us.