Chief Engineer

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.

At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.

Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.

What you will have an opportunity to do:

Our Property:

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

We offer a very competitive salary and generous benefits including:

• Low-cost Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with 100% match up to 4 percent
• Commuter and Company-paid Toll Programs

POSITION OVERVIEW

South Seas Resort is seeking an experienced, hands-on Chief Engineer to provide operational leadership for the resort's Engineering Department while ensuring the safe, efficient, and reliable operation of all resort facilities, infrastructure, and mechanical systems.

Reporting directly to the Director of Engineering, the Chief Engineer serves as the department's operational leader, providing direct oversight of the daily maintenance, repair, and preventative maintenance programs across the resort. This position leads by example, working alongside the engineering team to troubleshoot complex building systems, respond to operational issues, and ensure exceptional service for guests and owners.

The Chief Engineer is responsible for maintaining the resort's physical assets, including guest accommodations, public spaces, restaurants, marina, golf clubhouse, pools, water features, recreational facilities, tennis and pickleball courts, fitness center, spa, commercial spaces, and back-of-house operations. This role partners closely with all resort departments to support operational excellence while maintaining the highest standards of safety, quality, sustainability, and guest satisfaction.

Essential Responsibilities

Operational Leadership

• Provide daily hands-on leadership of the Engineering Department while actively participating in maintenance, repair, and troubleshooting of resort facilities and equipment.
• Lead by example, working alongside technicians during complex repairs, emergency situations, and critical maintenance projects.
• Conduct daily property inspections to assess the condition, appearance, safety, and functionality of all resort assets.
• Ensure timely completion of preventive maintenance, corrective maintenance, and work orders throughout the resort.
• Prioritize engineering requests based on guest impact, operational needs, and safety considerations.
• Respond to after-hours emergencies and operational issues as needed.

Resort Maintenance & Facilities

• Oversee maintenance and repairs for guest rooms, public areas, restaurants, meeting spaces, marina, golf clubhouse, pools, water park, recreation facilities, tennis center, fitness center, spa, employee facilities, grounds, commercial spaces, and infrastructure.
• Ensure the proper operation of HVAC systems, chillers, boilers, generators, plumbing, electrical distribution, refrigeration, irrigation, fire life safety systems, elevators, water treatment systems, and other critical building systems.
• Maintain effective preventive maintenance and asset management programs that maximize equipment life and minimize downtime.
• Ensure all engineering work meets applicable building codes, manufacturer specifications, and regulatory requirements.

Leadership & Team Development

• Supervise, coach, train, develop, and mentor Engineering Supervisors, Engineers, Maintenance Technicians, and support staff.
• Foster a culture of accountability, teamwork, professionalism, and continuous improvement.
• Assist with recruiting, interviewing, onboarding, scheduling, performance management, and employee development.
• Conduct regular departmental meetings, safety training, and technical skill development sessions.
• Promote safe work practices and ensure compliance with OSHA regulations and resort safety policies.

Financial & Administrative Management

• Assist in preparing and managing departmental operating budgets and capital improvement projects.
• Monitor labor productivity, overtime, inventory, purchasing, and departmental expenses.
• Adhere to all purchasing policies, contractor bidding requirements, and financial controls.
• Prepare project scopes, obtain contractor proposals, and oversee vendor performance.
• Utilize HotSOS or equivalent maintenance management systems to monitor work orders, preventive maintenance, and asset history.

Preventive Maintenance & Asset Management

• Ensure preventive maintenance schedules are executed consistently across all resort facilities.
• Develop long-term maintenance strategies and recommend capital improvements.
• Monitor utility consumption and implement energy conservation initiatives.
• Oversee water treatment programs, pool operations, and environmental compliance.

Collaboration & Guest Experience

• Partner closely with Housekeeping, Food & Beverage, Front Office, Recreation, Marina, Golf, Security, and other departments to support seamless resort operations.
• Participate in daily operations meetings and property walk-throughs.
• Ensure engineering response times meet service expectations while minimizing disruption to guests.
• Professionally communicate project updates and facility conditions to resort leadership.

Compliance & Safety

• Ensure compliance with all federal, state, and local regulations, including OSHA, fire life safety, environmental requirements, and building codes.
• Maintain emergency preparedness procedures and participate in emergency response activities.
• Support resort risk management initiatives and maintain accurate engineering records and documentation.

What are we looking for?

Qualifications

• High School Diploma or equivalent required; Associate's or Bachelor's Degree in Engineering, Facilities Management, Construction Management, or related technical field preferred.
• Minimum of 7 years of progressive engineering or facilities maintenance experience within a resort, hotel, commercial property, healthcare, or similar environment.
• Minimum 3–5 years of engineering leadership or supervisory experience.
• Demonstrated experience leading engineering teams in a luxury resort or full-service hospitality environment preferred.
• Extensive knowledge of HVAC, electrical, plumbing, refrigeration, mechanical systems, building automation systems, generators, chillers, boilers, and water treatment.
• Working knowledge of building codes, life safety systems, OSHA regulations, and preventive maintenance programs.
• Experience managing vendors, contractors, capital improvement projects, and departmental budgets.
• Proficiency with Microsoft Office and computerized maintenance management systems such as HotSOS or equivalent.
• Ability to obtain or maintain applicable licenses or certifications required by local or state regulations.

Leadership Competencies

The successful Chief Engineer is a visible, hands-on leader who is equally comfortable troubleshooting equipment in the field as they are coaching employees, managing projects, and communicating with executive leadership. This individual demonstrates integrity, accountability, technical expertise, and a commitment to excellence while fostering a culture centered on safety, teamwork, and exceptional guest service.

Physical Requirements

• Frequently stand, walk, climb ladders, crawl, bend, kneel, and work in mechanical spaces.
• Lift and carry up to 50 pounds regularly and up to 75 pounds with assistance.
• Work indoors and outdoors in varying weather conditions.
• Respond to emergencies that may require extended hours, evenings, weekends, and holidays.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.

As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.