Certified Medical Assistant

Job DetailsJob Location: Holly Springs, NC 27540

Title: 

Certified Medical Assistant (CMA)/Registered Medical Assistant (RMA) - GI

Location:

In-Office

Department:

Gastroenterology

Shift:

Monday – Friday | Day Shift

Certified Medical Assistant (CMA) – GI Clinic
Holly Springs | In-Office

Support compassionate, high-quality patient care in a fast-paced specialty clinic environment.

Raleigh Medical Group is seeking a detail-oriented and patient-focused Certified Medical Assistant (CMA) to support our Gastroenterology team. This role provides clinical support to physicians, advanced practice providers, and nursing staff while assisting patients with gastrointestinal care, treatment coordination, and specialty procedures.

The CMA plays an important role in delivering exceptional patient experiences through clinical support, patient education, procedure coordination, and effective communication with patients and healthcare teams.

Key Responsibilities

Provides direct patient care and clinical support as delegated by licensed clinical staff
Rooms and prepares patients for examinations, office visits, and GI-related evaluations and procedures
Obtains and documents patient medical histories, medications, allergies, vital signs, and gastrointestinal health information
Assists physicians and advanced practice providers during examinations, and minor medical procedures
Documents patient assessments, interventions, medications, and test results accurately in the electronic health record (EHR)
Processes non-emergent patient calls and communicates provider-guided clinical information appropriately
Assists with scheduling GI procedures, diagnostic testing, referrals, imaging, and specialty appointments
Facilitates prior authorizations, referrals, and managed care requirements as needed
Processes prescription refill requests following provider direction and established protocols
Reinforces patient education regarding medications, dietary instructions, bowel preparation instructions, treatment plans, and follow-up care
Maintains exam rooms, equipment, and supplies to support efficient clinic operations
Adheres to OSHA, HIPAA, infection prevention, safety, and confidentiality policies
Assists clinical staff during emergency situations as needed
Performs additional duties as assigned.

Qualifications

Required:

High School diploma or equivalent
Current CMA certification from an accredited organization
Minimum one year of medical office or clinical experience
Experience utilizing electronic health record (EHR) systems
Strong communication, organizational, and multitasking skills
Ability to work efficiently in a fast-paced clinical environment
Current Basic Life Support (BLS) Certification

Preferred:

Previous gastroenterology, or specialty clinic experience preferred
Experience coordinating specialty procedures, referrals, or prior authorizations preferred

Physical Requirements

Prolonged periods of standing, walking, bending, and reaching
Ability to reposition, transfer, and assist patients safely
Ability to occasionally support or move up to 75 pounds with assistance as needed
Fine motor skills and visual acuity required

Why Join Raleigh Medical Group?

Meaningful work supporting patient-centered care
Collaborative and team-oriented work environment
Opportunity to grow within a respected multi-specialty medical practice
Stable weekday schedule with no overnight shifts

We Offer Our Valued Employees

Competitive pay
Medical, Dental, and Vision coverage
FSA and HSA options
Generous Paid Time Off (PTO)
401(k) with employer match
Company-paid Life, Short-Term & Long-Term Disability

EEO Statement:

Raleigh Medical Group, PA is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin, or any other characteristic protected under applicable federal, state, or local law.

Qualifications