Centralized Scheduler I - Pre-Access - Days - PT+20

The Centralized Scheduler is responsible for scheduling patient appointments, procedures, diagnostic therapy, and other treatments; answering general inquires, and providing general information. The Scheduler will maintain electronic health records by entering accurate patient and scheduling information.

Responsibilities

• Coordinates and schedules various patient procedures and appointments
  • Schedules patient procedures, diagnostic therapy, tests, treatments, and appointments at the request of the physician, provider, or patient
  • Provides patient or family service instructions prior to appointment and post-procedure instructions as directed by the providing department
  • Collaborates with the interdisciplinary staff to coordinate and schedule procedures and tests
  • Coordinates proper sequencing of exams and scheduling protocols when scheduling multiple procedures and/or appointments
  • Proactively schedules each area to ensure all available time is used appropriately by scheduling sequentially when possible
  • Cancels and reschedules patients as requested by patient, provider, or staff
  • Consistently reviews the daily and future schedules to ensure accuracy and prevent a delay in service to patients
  • Fulfills support responsibilities which may include sending and receiving patient medical records and referral information
• Maintains electronic medical records by entering accurate patient demographic, insurance, and scheduling information
  • Enters and verifies all required information on the patient profile is complete and accurate
  • Completes pre-registrations including insurance verification
  • Verifies patient billing information
  • Responsible for transcribing and scanning all orders into the electronic health system
  • Enters patient communication notes and provided instructions in the electronic medical record

Qualifications

Education:

• High School or GED

Experience:

• 1 year in an administrative or clinical role in a medical office or healthcare setting

Skills:

• Excellent verbal and written communication skills
• Multitasking, time-management, and organization