Centralized Scheduler

Overview

Position: Centralized Scheduler - (Hybrid working environment)

Location: 1050 Wall Street West Lyndhurst, NJ 

Schedule: Full-Time 40 hours weeklyCompensation: $19.50-$22 hourly depending on years of experience 

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Every physical therapist's journey becomes a testament to excellence, innovation, and life-changing patient care. We are here to nurture your growth as a physical therapist. 

Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Elevate Your Skills:Unmatched CEU program with paid national certifications
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh:Generous PTO to maintain a healthy work-life balance
• Your Health Matters:Comprehensive benefits packages
• Invest in Your Future:Company matching 401(k) retirement plans
• Advance your Career: We offer specialties nationwide (aquatics, sports medicine, neuro, pelvic, concussion, hand therapy + more)
• Go Anywhere with Us:1900 centers in 39 states, offering internal movement

Must have the ability to effectively manage high-volume phone and email correspondence in a fast-paced setting. Strong attention to detail, adaptability, and the capacity to quickly master new processes and technologies.

Responsibilities

• Possesses excellent communication and organizational skills
• Exceptional multitasking abilities necessary to schedule patients at the outpatient satellite centers
• Works collaboratively with the CBO, center staff, third party payer representatives, patients, physicians and their office staff to ensure accurate patient scheduling
• Exhibiting excellence in customer service
• Provides excellent customer service through all phone interactions
• Ensuring an overall excellent patient experience

Qualifications

• High School Diploma or equivalent required
• Proficiency in various computer applications/programs required
• Excellent written and verbal communication skills required
• Previous experience within a healthcare customer service setting preferred
• Answering heavy volume phone calls experience preferred

Additional Data

Equal Opportunity Employer/including Disabled/Veterans