Cause Mapping® Investigation Engineer - Applicant Pool
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ThinkReliability
Pearland, TX, US
Summary
The Cause Mapping® Investigation Engineer facilitates investigations and training sessions across various industries, both virtually and onsite. They are responsible for coaching clients, building investigation files, and fostering ongoing customer relationships.
Job Description
Are you driven to challenge normal conventions, make a difference and solve problems? As a Cause Mapping® investigation engineer, you are responsible for facilitating investigations as well as supporting client needs with passion. You will work across various industries and be exposed to a wide array of incidents and topics while applying a practical application of problem-solving principles and concepts.
We seek candidates with a strong work ethic, entrepreneurial spirit and high standards of excellence and integrity.
JOB RESPONSIBILITIES
The Cause Mapping® Investigation Engineer will:
- Facilitate investigations, virtually or onsite, across a variety of industries and provide quality Cause Map™ investigation files while coaching the client to ensure understanding of deliverables.
- Focus on being a resource to customers, ensuring training and facilitations are tailored to meet our customers’ unique goals.
- Demonstrate professionalism, integrity and reliability through communications and interaction with customers and colleagues.
- Nurture and foster relationships to be an ongoing resource for customers and potential customers.
- Engage with a broad spectrum of audiences, ranging from frontline workers to senior-level executives.
- Provide input on thought-leadership content to be shared within training, facilitation and marketing materials.
- Continuously develop professional skills in ways that include (but aren’t limited to) building example Cause Map™ diagrams for internal and external use, participating in internal calibration calls and watching recorded workshops and short courses.
- Deliver quality Cause Mapping® workshop training content, virtually and onsite, across a variety of industries, as needed.
- Strive for excellence in all tasks.
EXPERIENCE AND QUALIFICATIONS
- Bachelor’s degree in an engineering or science discipline with 3+ years of engineering/technical experience. Advanced degree(s), including MBA, a plus.
- Strong problem solving and troubleshooting skills.
- Knowledge and application of process improvement processes.
- Strong interpersonal skills to effectively communicate and interact within all levels of an organization.
- Inquisitive and detail-oriented personality, seeking to comprehend complex systems and processes.
- Proven self-starter with an entrepreneurial spirit.
- Plant/manufacturing operations or safety/environmental regulatory experience a plus.
APPLY NOW
For your application to be considered complete, be sure to upload the following materials in the application form:
- One-page cover letter PDF explaining why you are a good fit for this position, as well as salary requirements
- Resume in PDF form
Why we do what we do
We improve organizational cultures one person—one mindset—at a time. When individual mindsets shift to focus on process improvements and risk reduction instead of blame and finger-pointing, organizational cultures change. We believe that by teaching evidence-based cause-and-effect thinking as a problem-solving method, we can change how people understand and communicate problems and processes. Our goal is to transform work cultures.
How we do what we do
Because our method is rooted in objective, cause-and-effect analysis, it applies to incidents of any magnitude, severity or industry. Using this method, we act as a nimble, go-to problem-solving and process improvement resource for our clients by providing the tools, training and accessibility to experts they need to reach their unique individual and organizational goals.
What we hope to achieve
We hope to be the trusted authority and accessible resource for risk mitigation, problem solving and process improvement. By consistently clarifying the problem-solving process for clients and reframing how they think through problems, we aspire to transform how people and organizations work.
The values we practice
Service: We empower our clients with the skills and tools they need to understand, troubleshoot and prevent their own incidents at work. We wholeheartedly believe that their successes are our successes, and we’re here to help.
Quality: We aim to provide a consistent, professional and dependable client experience.
Expertise: We offer an extensive depth of industry experience and technical knowledge within a team that is passionate for helping others. We intend for our collective know-how to be an accessible, flexible resource for clients.
Dedication: We appreciate proactive, entrepreneurial leaders who continually challenge ideas, innovate and exceed expectations.
Integrity: We value honesty, generosity and respect in how we act, communicate and relate to our clients and each other.
Founded
2000
Company size
11-50 employees
Industry
Business Consulting and Services
Org type
Privately Held
Headquarters
Houston, TX
Why we do what we do
We improve organizational cultures one person—one mindset—at a time. When individual mindsets shift to focus on process improvements and risk reduction instead of blame and finger-pointing, organizational cultures change. We believe that by teaching evidence-based cause-and-effect thinking as a problem-solving method, we can change how people understand and communicate problems and processes. Our goal is to transform work cultures.
How we do what we do
Because our method is rooted in objective, cause-and-effect analysis, it applies to incidents of any magnitude, severity or industry. Using this method, we act as a nimble, go-to problem-solving and process improvement resource for our clients by providing the tools, training and accessibility to experts they need to reach their unique individual and organizational goals.
What we hope to achieve
We hope to be the trusted authority and accessible resource for risk mitigation, problem solving and process improvement. By consistently clarifying the problem-solving process for clients and reframing how they think through problems, we aspire to transform how people and organizations work.
The values we practice
Service: We empower our clients with the skills and tools they need to understand, troubleshoot and prevent their own incidents at work. We wholeheartedly believe that their successes are our successes, and we’re here to help.
Quality: We aim to provide a consistent, professional and dependable client experience.
Expertise: We offer an extensive depth of industry experience and technical knowledge within a team that is passionate for helping others. We intend for our collective know-how to be an accessible, flexible resource for clients.
Dedication: We appreciate proactive, entrepreneurial leaders who continually challenge ideas, innovate and exceed expectations.
Integrity: We value honesty, generosity and respect in how we act, communicate and relate to our clients and each other.
Founded
2000
Company size
11-50 employees
Industry
Business Consulting and Services
Org type
Privately Held
Headquarters
Houston, TX
