Catering Supervisor, Truist Park
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Delaware North
Atlanta, GA, US
Summary
The Catering Supervisor is responsible for training and supervising team members to ensure high-quality food service and presentation. They must also manage guest interactions, resolve complaints, and maintain the cleanliness and stock levels of all event spaces.
Job Description
Overview
Delaware North Sportservice is searching for a seasonal Catering Supervisor to join our team at Truist Park in Atlanta, Georgia. As Catering Supervisor, you will work under the direction of the department manager to ensure effective operations of all event spaces, including training and supervision of catering team members. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Additional Details
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
Unit Description
Delaware North operates concessions, premium dining, and restaurants at Trust Park dating back to 2016 when the 41,500-seat venue opened. The state-of-the-art ballpark is home to Major League Baseball's Atlanta Braves.
Responsibilities
- Train and supervise catering team members
- Ensure all food preparations, presentations, and service meet company standards
- Ensure responsible alcohol service and report any violations
- Answer guest questions and resolve guest complaints
- Ensure all workstations, pantries, and storerooms remain clean and sufficiently stocked
Qualifications
- Minimum of six months' experience in a hotel, full-service restaurant, catering facility, or club environment required
- Detail-oriented with strong organizational and leadership skills
- Ability to work accurately, efficiently, and courteously in a high-pressure environment
- Ability to effectively communicate with guests and retain and communicate menu information and service preferences
- Basic math skills to accurately account for cash and inventory
- No college degree required
Physical Requirements
- Ability to lift to 40 pounds for set-up, service, and clean-up.
- Ability to stand and walk for the entire length of the shift, including walking up and down stairs and lifting as the work duties demand.
- Variable temperatures – required to move between hot, noisy conditions of the kitchen and climate-controlled dining environment.
- May be required to work in confined and/or narrow spaces.
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY