Category Manager, Hard Services

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Category Manager – Hard Services

Develop and manage hard service categories (technical categories for example: MEP, mechanical, electrical, plumbing, critical environment, fire and life safety, etc.) to achieve organizational goals by: develop category strategies, leverage scale, build supplier relationships, identify and bring forward market innovations, support client solutions and providing overall value to stakeholders in support of all JLL client managed spend.

Summary

• Develops and regularly maintains short, mid and long-term category strategies aligned with overall business strategy and objectives and departmental stakeholders
• Forges key strategic relationships with strategic suppliers and industry leaders and develops those relationships, being mindful of long-term mutually beneficial and ethical objectives as well as providing the business with access to supplier innovation
• Manages category-specific segmentation of service providers and supply partners to ensure that we have the best service provision available across the category to deliver value to our internal and external clients
• Shares market intelligence, best practices and provides category expertise in improving cost, performance and overall value to end users

Duties and Responsibilities

• Responsible for category strategy development, execution and category performance of all category related activities
• Delivery of financial targets in line with business expectations. CM continuously drives the category opportunity agenda and self-sufficiently identifies, agrees and executes these projects
• Accountable for creating strategic solution for specific commodity and service requirements, procurement event planning, RFP/quotation management, bid analysis and recommendations, liaison with internal stakeholders for contract approvals, savings reporting, documentation and compliance
• Utilize and enhance supply chain data analytics to assess current state needs and portfolio and enable more strategic thought leadership
• Rationalizes supply base and develops clear strategic supply partner framework and maintains this framework at senior supplier level
• Use market and industry intelligence to identify and qualify new suppliers and use data to support the business and delivery of services
• Identify risk, threats and provide solutions for mitigation
• Utilize supplier relationship management tools to manage relationship with JLL preferred supply base
• Act as the internal issue resolution point and review performance regularly
• Provide functional leadership and peer group alignment, where appropriate and needed
• Identify opportunities to develop and implement new policies and procedures, including rationalization of legacy policies and procedures
• Prepare high quality reports and presentations for use with internal and external stakeholders and/or teams as required
• Apply ethical company standards and ensure Global Procurement policy is applied at all times

Sourcing Process Expectations

• Develop category strategies with the ability to provide visibility such as supplier summaries, stakeholder engagement plans, contract summaries, and market insights that lead to both short and long-term strategies
• Ability to negotiate and have proven strategies within areas of responsible spend
• Lead development and execution of all sourcing-related functions- performing due diligence and assessment of prospective suppliers, executing RFPs/bids, negotiating contracts and ensuring effective transition to operations during implementation
• Partner with functional leads and the business to drive both immediate and sustained benefits to JLL and its clients
• Bring strategic thought leadership to identify additional cost and operational efficiencies
• Proactively manage internal stakeholder expectations and escalate at appropriate times
• Manage savings tracking and work with sourcing managers and key suppliers, ensure that savings initiatives ideas are being driven to maximize savings impacts
• Conduct supplier performance review meetings, manage supplier scorecards, contract compliance and service obligations
• Incorporate Responsible Procurement
• Subject matter expert for category and main point of contact within JLL

Sound like you? To apply you need to have:

• Bachelor’s Degree / Degree in Procurement or Supply Chain preferred
• 5-7 years procurement-related technical category management experience
• Excellent interpersonal skills, organization skills, strong analytical ability
• Ability work on a regional scale and across different time zones
• Excellent communication skills – oral and written
• Proven ability to facilitate strategic supplier relationships and work with senior business executives and across procurement leadership
• Collaborative and influencing style with a focus on team work
• Proven ability to deliver results in challenging environments
• Expertise in sourcing with demonstrated ability to manage change
• Ability to sell and present initiatives and/or new ideas
• Experience in sourcing indirect corporate services and products
• Excellent PC skills, proficient in MS applications with excellent ability to work with large amounts of data and build reports
• Ability to work in a fast-paced environment with strict timelines
• Ability to work with the senior leadership and global team

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

110,000.00 – 150,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Atlanta, GA, Charlotte, NC, Chicago, IL, Dallas, TX, Houston, TX, Philadelphia, PA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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