Cashier - Wiseguy Pizza
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Thompson Hospitality Corporation
Virginia Beach, VA, US
Summary
The cashier is responsible for greeting customers, processing cash and card transactions, and ensuring order accuracy. They must also maintain station cleanliness and collaborate with kitchen staff to provide efficient service.
Job Description
Overview
At Wiseguy Pizza, we believe in the art of crafting good pizzas with a vision and dedication to excellence. As a Cashier, you will be an integral part of our team, ensuring that every guest experiences the true essence of our restaurant – from the perfect crust to the innovative toppings. We value a commitment to providing a positive experience for our guests and team members alike.
Responsibilities
- Greet and assist customers in a friendly and efficient manner.
- Accurately handle cash and card transactions, including operating a cash register.
- Ensure order accuracy and timely service.
- Answer customer questions and provide information about menu items.
- Maintain cleanliness and organization at the cashier station.
- Collaborate with kitchen and waitstaff to ensure smooth order flow.
- Upsell menu items and promote special offers to enhance customer experience.
- Handle customer inquiries, concerns, and complaints with empathy and a commitment to resolving issues promptly.
Qualifications
- Excellent customer service is essential. Cashiers should have strong interpersonal skills, be friendly, patient, and able to effectively communicate with customers.
- Cashiers need to be accurate when processing transactions, handling cash, and recording sales. Attention to detail is crucial to avoid mistakes.
- Familiarity with using cash registers or point-of-sale (POS) systems is important. This includes knowing how to count money, provide correct change, and operate relevant equipment.
- Able to work calmly and effectively under pressure
- Able to work flexible shifts and schedules, inclusive of weekends, and all holidays
- Able to stand and walk for up to 10 hours per day
- Able to work within a fast-paced, highly mobile environment
Who We Are:
Wiseguy Pizza brings a creative, unapologetic approach to the classic slice, combining quality ingredients, bold flavors, and a distinct point of view. As part of Thompson Restaurants, Wiseguy Pizza is all about great food, genuine hospitality, and a fun, energetic guest experience. With a focus on quality and creativity, Wiseguy is a place where passionate hospitality professionals can thrive and grow.
Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.
Thompson Hospitality is the largest minority-owned Food Service, and one of the largest Retail Food and Facilities Management companies in the country. It’s a trusted position which has given us a sensibility we also bring to our restaurant group and retail operations.
We’re a family-run organization, built on values that carry over to more than twenty years of client, customer, and community relationships. Every one of us has the same goal: to provide the ultimate client experience. We ask, “How else can we help?” Then we make magic happen.
"It isn’t simply what you do in your life that matters,
it’s who you are."
This was the creed of Thompson patriarch and teacher, Fred Thompson, Sr. And this is how his children, Warren, Fred Jr., and Benita, have chosen to lead this company since its founding in 1992.
What we do every day is in service of our many clients, customers, and communities across the country. We look at every person and project as the most important one of the day. And we are always adding services, products, and systems that make your life easier.Recognized as “Company of the Year” in 2010 by Black Enterprise Magazine, we’re a company whose performance is guided by six simple standards
Serve the Highest Quality Food Provide World-Class Service
Maintain Flexibility to Better Serve Our Clients
Be Accountable For Our Actions
Celebrate Diversity
Give Back to Our Communities
Our mission is to provide a positive experience to every relationship in which we are involved: one Guest, one Client, one Team Member at a time.
Founded
1992
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Reston, Virginia
Thompson Hospitality is the largest minority-owned Food Service, and one of the largest Retail Food and Facilities Management companies in the country. It’s a trusted position which has given us a sensibility we also bring to our restaurant group and retail operations.
We’re a family-run organization, built on values that carry over to more than twenty years of client, customer, and community relationships. Every one of us has the same goal: to provide the ultimate client experience. We ask, “How else can we help?” Then we make magic happen.
"It isn’t simply what you do in your life that matters,
it’s who you are."
This was the creed of Thompson patriarch and teacher, Fred Thompson, Sr. And this is how his children, Warren, Fred Jr., and Benita, have chosen to lead this company since its founding in 1992.
What we do every day is in service of our many clients, customers, and communities across the country. We look at every person and project as the most important one of the day. And we are always adding services, products, and systems that make your life easier.Recognized as “Company of the Year” in 2010 by Black Enterprise Magazine, we’re a company whose performance is guided by six simple standards
Serve the Highest Quality Food Provide World-Class Service
Maintain Flexibility to Better Serve Our Clients
Be Accountable For Our Actions
Celebrate Diversity
Give Back to Our Communities
Our mission is to provide a positive experience to every relationship in which we are involved: one Guest, one Client, one Team Member at a time.
Founded
1992
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Reston, Virginia