Cashier

GENERAL SUMMARY

Cuyahoga Valley Scenic Railroad (CVSR) seeks candidate with strong customer service background to handle concessions and merchandise sales onboard the train and at remote locations.

RESPONSIBILITIES

• Checkout customer and volunteer transactions on cash register (POS System)
• Appropriately record all staff approved comps and discounts
• Accurately handle money in transactions and in counting register drawer
• Complete end of day drawer reporting and balancing of POS locations
• Assist with onboard inventory and distribution for any special programs or events
• Load and unload train of food, beverage and merchandise
• Restock shelves throughout shift
• Complete daily inventory and reports documenting sales
• Serve alcoholic beverages in compliance with Ohio liquor laws
• Prepare food and drink items such as hot dogs, popcorn, and coffee
• Clean work areas as needed; wash and sanitize equipment necessary for food service
• Remove all trash at end of shift from concession areas
• Serve as a team leader and mentor to volunteers working in onboard service positions
• Provide a positive and polite customer experience, answering questions about merchandise and events
• Resolve customer service issues with professional manner and report to CVSR staff as necessary
• Perform other duties as assigned

REQUIREMENTS

• 19 years of age or older
• High School diploma or GED
• Preferred: minimum of 2 years of cashier experience
• Strong customer service skills
• Attention to detail and excellent organizational skills
• Strong written and verbal communication skills; listening skills
• Must have flexibility to work on days, nights, and weekends
• Ability to stand, sit and/or walk on moving trains for prolonged periods of time
• Ability to lift and/or move up to 40 pounds
• Must have own transportation and willing to work both outdoors and in office settings
• Possess a valid state-issued driver’s license