Cashier

About the Company:

At Tailwind Hospitality, we believe the journey should be just as good as the destination. Headquartered in Wilmington, North Carolina, and operating over 160 locations across 60+ airports and transit stations nationwide, we are a passionate team dedicated to making travel a little brighter, one guest at a time.

Whether it's a traveler relaxing over a leisurely meal before a long flight or a busy passenger needing a friendly smile and a quick grab-and-go coffee, our team is here to make them feel right at home.

About the Role:

We are seeking a highly motivated and detail-oriented Cashier to join the Tailwind team! Be a part of the Tailwind experience by providing excellent customer service for an amazing guest experience and bring a fun, inviting atmosphere to all travelers. As a Cashier, you will be responsible for processing transactions accurately and efficiently, interacting with guest in a positive manner and maintaining a clean and organized work environment. Your primary goal will be to ensure customer satisfaction and loyalty by delivering a positive shopping or dinning experience.

Veterans and Military family members are encouraged to apply!

Responsibilities to include but not limited to:

• Greet customers warmly and take their orders with a smile
• Process customer transactions accurately and efficiently using a cash register and point of sale system
• Provide exceptional customer service by greeting customers, answering questions and resolving issues
• Prepare and serve coffee, espresso drinks, and other beverages according to our standards
• Maintain a clean and organized workspace
• Assist with inventory management and restocking supplies
• Provide information about menu items and make recommendations
• Collaborate with team members to ensure a smooth operation

Qualification/Skills:

• Experience with point of sale systems
• Previous experience in cash handling and customer service
• Ability to be cross trained

Requirements:

• Must be able to pass a TSA background check to receive an airport badge
• Must have reliable transportation and the ability to be punctual

Benefits: 

• Paid training
• Employee discount
• Employee referral program
• 401k with company matching
• Health, Dental and Vision offered to Full-time employees 

Shift: Shift's vary between 4am till 6pm/8pm/10pm depending on the last flight. Must have open availability.

Our Mission & Philosophy

Tailwind brings warm hospitality to its restaurants with comfortable designs offering a variety of seating options and menus – featuring breakfast, lunch, and dinner. Our menus include gluten free, vegetarian, and low-calorie options, as well as many local favorites.

We understand travelers have varying needs, whether craving a full-service restaurant experience at the start of their journey or just wanting a quick, on the run bite before boarding a flight. With our wide variety of offerings, we ensure all our customers’ needs are met.

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.

Shift's vary between 4am till 6pm/8pm/10pm depending on the last flight.
Must have open availability.