Case Worker (Contractor)

Job DetailsJob Location: NP IL - Chicago, IL 60612Position Type: ContractorSalary Range: $19.00 - $24.00 Hourly

Maintain assigned caseload of weekly billable insurance hours.
Responsible for ensuring services are provided in the community.
Participating in the person-centered planning process.
Providing direct community-based behavioral health services and support for the individual and family as indicated in the Person-Centered Plan.
Monitor and track consumer hours and annual intake dates and complete assigned.
Assisting the Case Manager in monitoring and evaluating the effectiveness of interventions as evidenced by symptom reduction and progress toward goals.
Responsible for completing the OnTarget tasks assigned within 24 hours.
Assisting the Case Manager with consulting identified non-medical providers, engaging in community and natural supports and including their input in the person-center/ed planning process.
Ensure that all information obtained while at Carolina Therapeutic Services is kept confidential and will remain confidential beyond employment.

Report critical concerns, problems, and lack of engagement to supervisor in a timely manner and actively seek Supervisor’s input and assistance to resolving the concern.
Participate in multi-disciplinary staffing and meetings.
Attends all appropriate in-services, workshops, or continuing education programs, which are trainings provided by CTS Health or on behalf of CTS.
Responsible for completing appropriate annual intakes.
Maintains strict confidentiality according to all Federal and State guidelines and requirements.
Exemplifies personal and professional conduct.
Upholds the Professional Code of Ethics.
Maintains a cooperative relationship with employees, treatment staff and others.
Adheres to and supports facility policies, programs and activities.
Demonstrates tact, courtesy, and a positive approach to communication and interaction with other employees, visitors, physicians, etc.
Responsible for personal development to ensure current knowledge in the profession.
Responsible for maintaining a safe, clean and drug free environment in the office space utilized.
Willingness to work beyond what is required periodically.
Maintain service notation that meets agency notation standards, Medicaid standards, and/or any other auditing agency such as the LME. (For timeliness, quality, and completeness). This notation must include: I) the purpose of contact; 2) describes the provider's interventions; 3) effectiveness of the intervention; 4) the time spent performing the intervention; and 5) signature (degree/credentials or position) of person providing service.
Must maintain the flexibility to respond to client needs and crisis situations beyond the agencies normal working hours.
Deliver services in various environments, such as homes, schools, jails (for state funds only), homeless shelters, etc.
Perform any other job-related duties as specified by a supervisor.

Qualifications

One-year documented experience in the delivery of mental health treatment to children and /or adolescents.
High School diploma (additional 5 years’ mental health experience preferred)
Human service field with less than one year of full-time, post-graduate degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional with less than one year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling. Supervision shall be provided by a qualified professional with the population served until the individual meets one year of experience.
Must be highly organized and detail-oriented with ability to be self-directed and motivated, and to securely manage confidential information.
Inquisitive and creative problem-solver; ability to design and maintain systems around staff members’ needs as much operational requirements.
Excellent written and verbal communication skills; able to communicate effectively and respectfully with consumers with varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
Experience across multiple languages and cultures, particularly with refugees or immigrant populations with diverse cultural and socioeconomic backgrounds.
Experience in information technology, data analytics, grant writing and development of new behavioral health services. Preferred experience using Paylocity, Vairkko, and/or Ontarget.

Exhibits friendly, calm, and professional demeanor for in-person and virtual interactions with staff, consumers, stakeholders, partners, etc.

Proficient in Microsoft 365 products, SharePoint, Google Docs.

Other responsibilities as directed by supervisor.