Case Manager - Adult Outpatient, Connections

Current Payrate $55,000/year!

• Premium Medical, Dental & Vision Benefits with Zero Cost Options!
• Retirement Savings Program with up to 6% Employer Match
• Life Insurance, Short & Long Term Disability Benefits
• Employee Assistance Programs
• Up to 34 Paid Days Off 1st year!

Job Summary:

The Case Manager is responsible for coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered. The Case Manager will manage a caseload of clients and work to ensure they receive the necessary services and support to achieve optimal health and well-being. Services can take place in the individuals home, community, or in a facility. This role involves assessing clients' needs, developing care plans, coordinating services, and advocating for clients' rights and needs.

About this role

• This position works with adults who have been diagnosed with a severe mental illness and/or co-occurring disorder. 
• Provide a variety of services for identified needs including but not limited to:
  • Income (employment, SSI/SSDI benefits)
  • Insurance 
  • Housing
  • Vocational or educational needs
  • Access to reliable transportation
  • Food and clothing resources
  • Activities of Daily Living including personal grooming and hygiene
  • Substance use education and appropriate referrals  
  • Informal supports and leisure activities
  • Crisis assessment and safety planning
  • Referrals to legal services
• Educate (individual or group setting) a wide variety of skills related to topics such as: money management, symptom education and reduction, interpersonal relationships, maintaining a household, smoking cessation, etc.
• Provide crisis intervention and management as needed.
• Services range in intensity from monthly contact to weekly contact
• Provide services in-person or via telehealth platforms
• Meet clients where they are in terms of current mental health symptoms and treatment preferences
• Gather and complete all CCBHC data metrics as needed.
• To also include all duties and responsibilities outlined in primary CM core job description

QUALIFICATIONS

EDUCATION:

• Case Manager III: Bachelors Degree in any field + 6 months experience in a behavioral health field required
• Case Manager IV: Bachelor's Degree in Social Science field required
• Case Manager II: Must be a high school graduate or have a HS equivalent + 36 months experience in behavioral health field OR 60 hours college credit in any field + 12 months of behavioral health experience required.

EXPERIENCE:

• Experience in the field of mental health, criminal justice, or community based social services required.

PERFORMANCE COMPETENCIES: 

• Communication
• Decision Making
• Engagement
• Initiative and Accountability
• Interpersonal
• Learning
• Organizational Alignment
• Quality of Work

KNOWLEDGE/SKILLS/ABILITIES:

• Adaptability: The ability to adjust to changing priorities, unexpected situations, and new challenges while remaining productive and effective.
• Interpersonal Skills: The ability to establish and maintain professional relationships with clients, families, caregivers, colleagues, and community partners.
• Initiative: The ability to work independently with limited supervision and produce results in a timely, accurate and meaningful manner.
• Cooperation: The ability to work effectively with others is important for successful multidisciplinary teamwork. This includes the ability to work cooperatively, to contribute positively to group dynamics, and to share knowledge and resources.
• Critical Thinking: The ability to solve complex problems and make informed decisions by objectively assessing information, evaluating available resources, considering multiple perspectives, and applying sound judgment.
• Multitasking: The ability to efficiently and effectively manage multiple tasks, projects, and responsibilities concurrently.  This includes juggling multiple demands simultaneously and being skilled at adapting to changing priorities in a fast-paced work environment.
• Autonomy: Having the self-discipline to initiate and prioritize work, remain self-motivated, manage time independently, and ensure effective client care delivery with minimal direct oversight.

CERTIFICATIONS/LICENSES:

• ODMHSAS Case Manager II Certification, completed within 60 days of eligibility.
• Must possess a valid Driver License and satisfactory driving record to use agency and/or personal automobile to travel to locations other than primary office and/or for the transportation of clients.

SAFETY SENSITIVE JOB CLASSIFICATION:

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the “safety-sensitive” classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children’s Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.