Case Manager

Job Details: Job Location: Midtown Medical Respite Center - Phoenix, AZ, Salary Range: Undisclosed, Summary of Position: The purpose of this position is to provide leadership to the clinical team in planning a patient’s discharge. The case manager is the member of the clinical team who is responsible for identifying the needs of the patient as they prepare for discharge, and is responsible for identifying resources in the community that may be used to meet those needs. Case managers assist the patient in breaking the cycle of homelessness by connecting them to any available housing options for which they may qualify. This is a safety sensitive position.    

Essential Duties: 

Works as part of the clinical team with the primary responsibility of discharge planning 

Attends daily team huddles when in clinic, clinic staff meetings, and team meetings 

Maintains appropriate documentation in the medical record so that the case management plan for each patient is easily accessible 

Works with each patient on a comprehensive plan for discharge to permanent housing options 

Fosters empowerment and recovery by connecting the patient with community agencies to obtain services such as vocational rehabilitation, mental health and substance abuse services, job readiness and parenting skills 

Accompanies patients on site visits with the goal of clarifying the discharge plan 

Counsels patients on entitlements for which they may qualify and facilitates applications 

Keeps the clinical team updated on progress of each patient towards discharge 

Collects data accurately for all grants and projects, as directed by supervisor 

Supervisory Responsibility: 

None 

 Qualifications: Qualifications:  

Associates Degree or equivalent experience required; BSW preferred 

 3 – 5 years of experience preferred 

Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors 

Experience in working with culturally diverse, chronically homeless, and medically needy individuals preferred.  

Demonstrates excellent oral and written communication skills 

Bilingual skills – Spanish highly desirable 

Must demonstrate critical thinking, problem-solving, and organizational and time management skills 

Possess and maintain a valid Arizona driver’s license and has use of privately owned vehicle 

Physical and Mental Requirements 

Position requires extended periods of sitting and standing including bending and reaching 

Handles stress in a positive manner 

Ability to be flexible and to multitask 

Demonstrated interest in working with an underserved population