Case Manager
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Modern Maturity Center Inc
Dover, DE, US
Summary
The Case Manager screens and assesses elderly candidates for the Homebound Meal Program and conducts home visits to determine client needs. They also maintain accurate client records, prepare reports, and refer clients to appropriate community resources.
Job Description
WE’RE HIRING!
CASE MANAGER (PT)
Monday – Friday 9:00 am to 3:00 pm
(Paid vacation and sick time with a supplemental insurance package)
SUMMARY
Screens and assesses the eligibility of elderly candidates for participation in the Homebound Meal Program.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Educates the community on various homebound meal outreach programs and the importance of utilizing the program
- Distributes educational materials in the community
- Visits homes to determine client needs, develops a plan to meet needs
- Identifies and monitors clients for homebound meal program
- Completes required paperwork in compliance with state and program regulations
- Creates and maintains records in SERV Tracker software
- Administers initial nutritional screening in the form of a questionnaire
- Helps client obtain necessary resources
- Refers clients with social and emotional problems to other community agencies for assistance
- Refer clients to the Director of Nutrition Services for nutrition counseling as needed
- Documents client cases, including assessments and reassessments, and maintains records on each client
- Prepares reports as required by various federal, state, and local programs
- Helps organize and participate in fundraisers benefiting the program
COMPETENCY
- Gathers and analyzes information skillfully, must be computer literate
- Manages difficult or emotional customer situations
- Maintains confidentiality
- Contributes to building a positive team spirit
- Writes clearly and informatively
- Shows respect and sensitivity for cultural differences
- Follows policies and procedures
- Is consistently at work and on time
- Demonstrates accuracy and thoroughness
EDUCATION/EXPERIENCE
- Must have a high school diploma and one to two years of related experience and/or training.
COMPUTER SKILLS (must know of):
- Microsoft Word software
- Microsoft Excel spreadsheet software
- Ability to learn specific software needed for the job, i.e., SERV Tracker
CERTIFICATES AND LICENSES
- Valid driver’s license required
WORK ENVIRONMENT
- While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and outdoor weather conditions
PHYSICAL DEMANDS
- While performing the duties of the job, the employee is frequently required to walk, sit, and talk
- The employee must frequently lift and/or move up to 10 pounds.
"Due to the high volume of applications, please do not contact the HR office to inquire about the status of your application; we will reach out directly to qualified candidates as the hiring process progresses."
