Case Management Support Specialist

Job Title: Special Education Case Management Support Specialist

Location: State-Wide - MUST BE A COLORADO RESIDENT

FLSA Status: Exempt

Reports to: Director of Exceptional Student Services

Work Hours/Days: Full-Time or Part-Time based on student enrollment and special education service needs. Caseload expectations will be aligned with FTE assignment in accordance with state and federal special education guidelines.

Wage: $65,000-75,000 /annually. Compensation will be prorated based on FTE assignment.

Benefits: Benefit eligibility is based on FTE status. Employees working 30 hours or greater per week are eligible for full benefits including health, dental, vision, 401k and paid leave. Employees working less than 30 hours per week will get paid sick leave.

We are a small non-profit organization based in Colorado, passionate about helping charter schools succeed. Our primary goal is to assist schools in optimizing their business, human resources and financial functions. We strongly believe that working collaboratively with schools and supporting their essential back-office functions can help them focus on their core mission of educating students. We understand that schools face many challenges, and our team is committed to helping them overcome these challenges by providing tailored solutions.

As an employee of Minga Education Group, you will be part of a small, passionate and dedicated team committed to making a positive impact on the education sector. You will have the opportunity to work with a diverse group of schools and make a meaningful contribution to their success. We are committed to providing a supportive and collaborative work environment that fosters growth and professional development.

Special Education Case Management Support Specialist

Job Function

The Case Management Support Specialist is a master‑level Special Education teacher who strengthens inclusive, data‑driven student services across PK–12 settings. This role partners with school leaders, special education teachers, related service providers, paraprofessionals, and families to ensure timely, compliant, and instructionally aligned IEP processes.

The Specialist applies advanced expertise in instructional practice, service delivery models, progress monitoring, data collection, and IEP compliance to support high‑quality programming for students with disabilities. This includes the ability to support team members through direct instruction, lesson development, student evaluation, and direct case management when appropriate and aligned with school needs.

This role enhances MTSS/RTI systems, trauma‑informed practices, and SEL‑aligned communication through accurate documentation, coordinated scheduling, and culturally responsive family engagement. The Specialist also facilitates IEP meetings, models effective communication strategies, and mentors novice special education teachers in case‑management routines, compliance expectations, and workflow systems. Remote coordination and digital compliance support may be included.

Core Responsibilities

IEP Process Coordination

• Track evaluation and IEP timelines and alert case managers to upcoming deadlines.
• Prepare draft documents, notices, and meeting invitations aligned to district and state requirements.
• Schedule IEP meetings and coordinate participant availability, including interpreters when needed.
• Maintain accurate student files and ensure documentation meets federal, state, and district standards.
• Apply deep knowledge of instructional programming and service delivery to ensure IEPs reflect student needs.
• Provide direct case‑management support when needed, including drafting IEP components, progress monitoring tools, and service‑delivery documentation.

Family & Team Communication

• Serve as a supportive point of contact for families regarding scheduling, paperwork, and process questions.
• Coordinate translation and interpretation services to ensure equitable access.
• Model effective, trauma‑informed communication between teachers, related service providers, administrators, and families.
• Facilitate IEP meetings with clarity, professionalism, and cultural responsiveness.
• Support staff and families by helping explain instructional plans, service models, and evaluation processes.

Documentation & Data Management

• Supports service logs, progress updates, and compliance data into district systems with accuracy and timeliness.
• Organize and maintain digital and physical records to support audits, monitoring, and internal reviews.
• Generate reports and summaries that help teams track compliance and student support needs.
• Ensure data collection aligns with evidence‑based instructional practices and service delivery expectations.
• Assist with student evaluation processes, including gathering instructional data and supporting assessment logistics.

Capacity Building & Staff Support

• Mentor novice special education teachers in case management routines, documentation expectations, and compliance practices.
• Model effective communication, scheduling, and workflow strategies that reduce administrative burden.
• Support onboarding of new staff by providing process guides, templates, and training on compliance systems.
• Coach teams in aligning IEP goals, services, and progress monitoring with instructional best practices.
• Support instructional teams by assisting with lesson development, differentiation strategies, and service‑delivery planning when appropriate.

Operational Support

• Assist with workflow systems that improve efficiency and reduce administrative burden for case managers.
• Coordinate with transportation, nursing, and other departments to ensure student needs are met across environments.
• Contribute to multidisciplinary evaluation and IEP teams within the scope of the role.
• Support schools in connecting families with community resources when appropriate.
• Provide direct instructional or case‑management support during staffing shortages, transitions, or high‑need periods.

Qualifications

• Current Colorado teaching license with a Special Education endorsement.
• Master's degree in Special Education or related field strongly preferred.
• Minimum of five (5) years of successful experience as a special education case manager in PK–12 settings.
• Demonstrated expertise in instructional practice, service delivery models, data collection, and IEP compliance.
• Experience providing direct instruction, lesson development, and student evaluation.
• Strong organizational, communication, and time‑management skills.
• Experience facilitating IEP meetings and collaborating with multidisciplinary teams.
• Ability to manage confidential information with discretion and professionalism.
• Experience with family outreach, culturally responsive communication, and community resource navigation.

Work Environment & Physical Demands

• School-based office environment with frequent computer use.
• Occasional movement between classrooms and meeting spaces.
• Ability to manage multiple tasks in a fast-paced setting.

Optional Remote/Tele-Support

• Virtual meeting scheduling and document preparation.
• Remote communication with families and staff.
• Digital file management and compliance tracking.