Case Management Specialist

Job Details: Job Location: ALM-Tupelo Ms Corps - Tupelo, MS, Position Type: Full Time Regular, Salary Range: Undisclosed, Job Category: Case Management, POSITION SUMMARY:

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program i.e. Veteran’s Program, Rapid Re-Housing, Corps Salvage and Rehabilitation Center, Transitional Living Program, Pathway of Hope, Domestic Violence Shelter; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. Maintains awareness of contract requirements to ensures constant compliance with the requirements and goals of the program.

Interviews applicants to determine eligibility for Salvation Army based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establishes program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
Establishes unique comprehensive long-term program goals (three months or more) for eligible clients including those in Pathway of Hope, based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.
Prepares and maintains case records and logs on all Pathway of Hope assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
Outsources clients to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.

Physical Abilities & Working Conditions: 

Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to communicate clearly and effectively both orally and in writing.
Ability to think clearly and quickly in order to maintain control of client caseload.
Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Work requires driving a vehicle and transporting clients where there may be discomforts associated with heavy traffic or changes in weather.

Benefits: 

Health 
Life Insurance
Aflac Policies
PTO
Holiday 
Retirement 

WHAT WE ARE LOOKING FOR IN YOU:
Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,
and
Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources
or
any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
License & Certifications : Valid State Drivers License

Equal Opportunity Employer: Veterans | Disabled