Caregiver Resource Manager

Job DetailsJob Location: Sarasota Campus - Sarasota, FL 34236The Senior Friendship Center has an opening for 

Caregiver Resource Manager

People Helping People has been the foundation of Senior Friendship Centers for over 50 years, and we are looking for a dynamic Caregiver Resource Manager! Senior Friendship Centers is seeking a Caregiver Resource Manager to lead the daily operations and continued growth of our Caregiver Resource Center. This hands-on leadership role supervises staff and volunteers, develops meaningful programs, coordinates caregiver mental health counseling services, oversees grant-funded initiatives and reporting, and builds strong community partnerships.

The Caregiver Resource Center offers support groups and classes, reference materials, a library of vital resources, and access to local and state resources for caregivers who live with and care for someone with dementia and/or other frailties of aging.

Click Here to Learn More:  Adult Day Care and Caregiver Resources

We are looking to hire an organized and innovative thinker with excellent interpersonal and communication skills. The ability to provide compassionate guidance, accurate information, problem-solve, and meet deadlines are a must. The position will involve frequent traveling between two locations within Sarasota County. 

The mission of the Senior Friendship Centers is “we build vibrant communities by advancing wellness, connection, and enrichment throughout the journey of aging.” Older adults throughout four counties in Southwest Florida rely on Senior Friendship Centers for help with nutrition, adult day services, social engagement, education, help in times of crisis, and so much more.

This is a 40 hour/week full-time, Monday - Friday position with benefits including, health, dental, vision, life insurance, 403b with employer match, generous PTO, paid holidays, and more! If you are interested in joining our growing team and sharing your talents with Senior Friendship Centers as our Caregiver Resource Manager, we want to hear from you!

Essential Functions:

Operational 

Lead, supervise, and support CRC staff. Schedule staff and program activities. 

Complete annual employee performance appraisals in addition to providing regular feedback.

Oversee grant funded activities including development of new initiatives, resource streams, effective monitoring, and delivery of caregiving services.

Oversee and manage the department’s grants data, ensuring accurate entry and reporting.

Develop and implement Caregiver Resource Center programs.

Directs policies and procedures to attain program objectives and goals.

Participates in targeted outreach activities and community events to support the ADS and CRC programs and the organization’s mission.

Responsible for coordinating and growing the Mental Health Counseling Program for Caregivers.

Responsible for intake and assessments for the Mental Health Counseling Program

Responsible for coordinating and communication with Mental Health Counseling partners

Responds to inquiries made to CRC. Provides caregivers with assistance and information regarding CRC activities, supporting organizations, and other community resources.

Oversees quality assurance in the program’s service delivery including clinical care and documentation as required to meet standards and licensing requirements.

Maintains documentation and data entry according to program guidelines.

Assists with program sustainability through budget preparation and monitoring, the development of new programs, and grant management.
Facilitate Peer-lead support groups in the absence of regular facilitator.

Develops and contributes to the CRC Newsletter.

   Organizational:  

Attend staff meetings, training, and seminars as required.

Report any incident of abuse or neglect as mandated by state guidelines.

Must comply with HIPAA regulations and OSHA laws and safety guidelines.

Must comply with all Senior Friendship Centers personnel policies.

Must protect the safety and health of staff, volunteers, participants, and others by observing and following the organization’s safety and incident policies.

Supervisory Duties:

CRC staff and volunteers

Other Duties:

Please note: while this job description is intended to be an accurate reflection of the primary requirements of the job, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Management reserves the right to add or remove duties, responsibilities, and activities at any time with or without notice when circumstances (e.g. emergencies, changes in workload, rush jobs, or technological developments) dictate.

 QualificationsCompetencies:

Knowledge of and the ability to adhere to a professional code of ethics.

Strong supervisory and leadership skills

Excellent customer service and interpersonal skills.

Excellent organizational skills and attention to detail.

Self-starter, ability to work independently.

Excellent time management skills.

Strong verbal and written communication skills.

Ability to prioritize tasks and adapt to the needs of the organization.

Ability to interact professionally with all staff, clients, volunteers, and community partners.

Must be friendly, flexible, able to handle challenges, and able to work with limited supervision.

Education, Experience, Licenses:

Bachelor's Degree in Health Care Services, Social Services, or a related field preferred, but not required.

Development and management of Grant Programs preferred 

Minimum of one year of supervisory capacity experience in a social service or health care service setting preferred but not required.(Word, Excel, Outlook, and PowerPoint). 

Must have experience using computer software applications for record management and the ability to quickly learn the organization’s systems.    

Physical Demands:

Prolonged periods sitting, standing, and walking.

Must be able to lift 20 pounds.

Must be able to independently access various departments of a given location.

Work Environment:

Work environment may vary between locations and include stairs, office space adaptation when traveling, and a moderate noise level.   

Senior Friendship Centers is a drug free and smoke free workplace.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel:

Travel to both Sarasota and Venice locations will be required.

Travel to various locations for outreach will be required.

Must have reliable transportation.

A valid driver’s license and proof of insurance are required for all work related travel.

Additional Eligibility Requirements:

Satisfactory clearance of a fingerprint based, level II background screening, tuberculous test, and pre employment substance abuse testing is required.

Must be authorized to work in the United States.

Affirmative Action/EEO Statement:

It is the policy of Senior Friendship Centers to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company sponsored employee activities.

All applicants must pass a Level 2 Background Screening. Level 2 background screening is Florida's highest level of background check. It is required by Section 435.04, Florida Statues for individuals working in positions of responsibility or trust. Level 2 screening helps ensure that people who care for children, seniors, and vulnerable populations are safe and trustworthy.

To Learn More Click Here: https://info.flclearinghouse.com