Career Opportunities at the Apple Store
Boost your chances before you apply.
Apple
US
Summary
Employees are responsible for delivering exceptional customer experiences through sales, technical support, or leadership within an Apple Store. They will assist customers with product inquiries, technical troubleshooting, and community engagement to foster success.
Job Description
It’s great that you’re curious about working at the Apple Store. You’re off to a good start, because curiosity is highly valued at Apple.
Apple is also where you can be you — the best version of you. So bring your people skills and we’ll help you with the technical skills. You’ll get the support you need to succeed at work and great benefits, including product discounts.
Description
When you start at Apple, you start a career. We offer the opportunity, training, and growth you’ll need to thrive in whichever path you choose here. There are different types of roles in an Apple Store, so think about which ones match your interests.
Sales
Introduce people to the Apple products that help them do what they love in new ways. Up front or behind the scenes, wherever you work in the Apple Store, you’ll have the chance to make a big difference — for your customers, your team, and yourself. You may even work with local business communities, connecting entrepreneurs and professionals with the tools they need to build success. Roles include Specialist, Expert, Pro, Operations Expert, Business Expert, and Business Pro.
Support
Use your creativity or technical skills to help others bring their interests to life. Bring your people skills and we’ll help you with the technical skills. Some roles focus on repairs and technical issues, so if you have a talent for hands-on problem solving, you’ll address customers’ needs by reconnecting them with the Apple experience they love. In other roles, you’ll help customers bring their projects to life: You might troubleshoot with one person, show another how to retouch their photos, or even teach a child to code. Roles include Technical Specialist, Genius, Creative, and Creative Pro.
Leadership
Develop and inspire diverse teams that deliver amazing customer experiences. You’ll lead through inspiration, using our culture of open, honest feedback to help each team member grow and deliver exceptional customer experiences. You’ll also build relationships with the local community and its businesses, creating an atmosphere where all are welcome. Roles include Manager, Senior Manager, Store Leader, and Market Leader.
Apple Benefits
We offer resources that matter, because you do. We know that everyone’s life experiences are different. That’s why we offer a wide range of benefits for all our full-time — and part-time — team members. Just a few of your Apple benefits: health and wellness coverage, paid leave, education support, Apple stock, and of course, product discounts.
Minimum Qualifications
We’ll discuss qualifications as we work together to find the right role for you.
Preferred Qualifications
In general, you should have good communication skills and be comfortable interacting with customers. Although you don’t need significant tech skills, you should have an interest in technology, particularly Apple products.
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.
Founded
1976
Company size
10,001+ employees
Industry
Computers and Electronics Manufacturing
Org type
Public Company
Headquarters
Cupertino, California
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.
Founded
1976
Company size
10,001+ employees
Industry
Computers and Electronics Manufacturing
Org type
Public Company
Headquarters
Cupertino, California