Care Manager-Full Time-Adult Health Home

Overview

Thrive and Change Lives

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.

We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion

Responsibilities

The Care Manager plays a vital role in Adult Health Home Case Management by actively engaging clients through in-person contact, assessing their needs, and providing comprehensive care coordination. They identify eligible clients, educate providers on eligibility criteria, and collaborate with the lead health home to determine eligibility. The Care Manager develops patient-centered plans of care, prepares crisis intervention plans, and ensures the delivery of all necessary services by coordinating with service providers and health plans. They advocate for services, assist with scheduling medical appointments, and provide support for transitional care following admissions and discharges. Additionally, the Care Manager offers patient and family support, connects them to community resources, and ensures timely and thorough documentation as required by the Department of Health.

Qualifications

Education and/or Experience Required at Entry:

• Bachelor's degree in Nursing or Human Services related field
• Minimum of 3 years of experience in care coordination or equivalent combination of education and experience

Skills/Abilities:

• Ability to work with people of diverse backgrounds
• Thorough working knowledge of local and regional public and private resources
• Familiarity with Social Security, Department of Social Service Adult Protective Unit, Income Assistance Unit, and other relevant agencies
• Basic computer skills
• Creative problem-solving skills
• Negotiation skills
• Ability to navigate and utilize multiple Electronic Medical Records (EMRs)

Licenses/Certificate/Clearances:

• Valid N.Y.S. Driver's License
• N.Y.S. Child Abuse Registry clearance

Working Conditions and Environment/Physical Demands:

• Mobility sufficient to drive to and participate in meetings at client's homes and/or community facilities which may not meet Federal accessibility standards for disabled individuals

Catholic Charities is an Equal Opportunity Employer and is committed to building on our foundation of a diverse workforce; and fostering an inclusive environment that encourages the recruitment and engagement of a workforce that fully represents the community we serve. We do not discriminate against any employee or applicant on the basis of race (including traits historically associated with race), color, creed, sex/gender (including pregnancy), age, disability, religion, national origin, citizenship, military/veteran status, marital status, familial status, prior arrest/conviction record, sexual orientation, gender identity, gender expression, status of being transgender, ancestry, domestic violence victim status, predisposing genetic characteristics or carrier status, reproductive health decision making, or any other basis prohibited by law.