Care Coordinator for High-Fidelity Wraparound Services (Intensive Care Coordination)- Supervisor
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Better Morning, Inc.
Washington, DC, US
Summary
Lead and mentor a team of care coordinators providing intensive wraparound services to individuals with complex behavioral health needs. Oversee clinical assessments, care plan development, and program data analysis to ensure high-quality, person-centered outcomes.
Job Description
Job Description
We are seeking an experienced and compassionate Care Coordinator Supervisor for High-Fidelity Wraparound Services to join our organization in Washington. In this supervisory role, you will lead a team of care coordinators delivering intensive care coordination services to individuals and families with complex behavioral health and social needs. You will combine clinical expertise with strong leadership capabilities to ensure high-quality, person-centered wraparound services that drive meaningful outcomes and foster sustainable community integration.
- Supervise, mentor, and develop a team of care coordinators, providing regular feedback, performance reviews, and professional growth opportunities to ensure team excellence and staff retention
- Oversee the delivery of high-fidelity wraparound services, ensuring adherence to evidence-based practices, clinical standards, and organizational policies
- Conduct comprehensive clinical assessments and develop individualized care plans that address the unique needs, strengths, and goals of each participant
- Coordinate and facilitate communication among multidisciplinary team members, service providers, and family members to ensure integrated and collaborative care delivery
- Monitor care coordination activities, caseload management, and service utilization to optimize resource allocation and program efficiency
- Analyze program data, outcomes metrics, and performance indicators to identify trends, gaps, and opportunities for continuous improvement and innovation
- Maintain detailed and accurate documentation of care coordination activities, clinical notes, and service plans in compliance with regulatory and organizational requirements
- Respond to crisis situations and complex cases with assertiveness and clinical judgment, providing guidance to team members and implementing appropriate interventions
- Participate in treatment planning meetings, case conferences, and interdisciplinary team discussions to ensure coordinated and transparent care
- Build and maintain strong relationships with community partners, service providers, and stakeholders to enhance service accessibility and program effectiveness
- Ensure compliance with all applicable regulations, licensing requirements, and organizational policies related to care coordination and behavioral health services
- Support the onboarding and training of new team members, fostering an inclusive and supportive work environment
- Advocate for participants' needs and rights while maintaining professional boundaries and ethical standards
- Contribute to program evaluation, quality assurance initiatives, and the development of best practices within the wraparound services framework
Qualifications
**Required Qualifications:**
- Master's degree in Social Work, Counseling, Human Services, or a related field
- Minimum 3-5 years of professional experience in care coordination, case management, or intensive care coordination services
- Minimum 2 years of supervisory, leadership, or management experience
- DC license (LPC or LICSW)
- Demonstrated expertise in high-fidelity wraparound services or similar intensive care coordination models
- Strong knowledge of behavioral health, mental health, and/or substance use disorder services
- Excellent written and verbal communication skills with the ability to articulate complex clinical information clearly and professionally
- Strong analytical and problem-solving skills with the ability to interpret data and implement evidence-based solutions
- Commitment to trauma-informed care practices and cultural competency
- Valid driver's license and reliable transportation
"Better Morning emerged as an outpatient counseling practice in Ashburn, VA and is home to passionate mental health professionals dedicated to helping others. Since our establishment in 2014, we have been committed to providing high quality, focused, professional services to individuals and families in the Northern Virginia and Washington DC area.
In addition to providing counseling from the Ashburn office, Better Morning started off providing Community Based Intervention (CBI), level II and III, services to youth between the ages of 6 and 21. Better Morning adheres to the CBI practice guidelines as set forth by the Department of Behavioral health and accepts referrals from Child and Family Services Agency (CFSA), Court Social Services( CSS), Department of Youth Rehabilitation Services( DYRS).
In August of 2017, Better Morning expanded, becoming certified by the DC Department of Behavioral Health to operate as a Core Service Agency (CSA) to serve the needs of people with mental illnesses in the District of Columbia. This allowed us to begin providing a range of services to those living with mental illnesses including community support services to assist with learning the skills necessary to manage daily life and successfully achieve their goals. Better Morning also provides individual, couple, family and group counseling, assistance with obtaining housing support and, psychiatric services for medication management when needed. Our CSA services are offered out of our DC office located at 4545 42nd St. NW."
Founded
2014
Company size
51-200 employees
Industry
Mental Health Care
Org type
Privately Held
Headquarters
Washington, District of Columbia
"Better Morning emerged as an outpatient counseling practice in Ashburn, VA and is home to passionate mental health professionals dedicated to helping others. Since our establishment in 2014, we have been committed to providing high quality, focused, professional services to individuals and families in the Northern Virginia and Washington DC area.
In addition to providing counseling from the Ashburn office, Better Morning started off providing Community Based Intervention (CBI), level II and III, services to youth between the ages of 6 and 21. Better Morning adheres to the CBI practice guidelines as set forth by the Department of Behavioral health and accepts referrals from Child and Family Services Agency (CFSA), Court Social Services( CSS), Department of Youth Rehabilitation Services( DYRS).
In August of 2017, Better Morning expanded, becoming certified by the DC Department of Behavioral Health to operate as a Core Service Agency (CSA) to serve the needs of people with mental illnesses in the District of Columbia. This allowed us to begin providing a range of services to those living with mental illnesses including community support services to assist with learning the skills necessary to manage daily life and successfully achieve their goals. Better Morning also provides individual, couple, family and group counseling, assistance with obtaining housing support and, psychiatric services for medication management when needed. Our CSA services are offered out of our DC office located at 4545 42nd St. NW."
Founded
2014
Company size
51-200 employees
Industry
Mental Health Care
Org type
Privately Held
Headquarters
Washington, District of Columbia
