Care Coordinator

Overview
We are seeking a dedicated and detail-oriented Care Coordinator to join our team. Primarily responsible for the Recruitment, On boarding and Retention of caregivers for Betterelief Care, LLC. The person in this role should be a friendly, compassionate, professional representative of the company with an outgoing personality and positive attitude. This is a part-time position, 20-30 hrs. per week, and includes general office duties. Travel may be appropriate. Physical demands of this position are representative of typical office work, no unusual heavy lifting required.

Duties

• Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; and maintaining rapport.
• Attracts applicants by placing job advertisements, contacting recruiters, and using newsgroups and job sites
• Screen applicant calls and provide routine information on open positions
• Monitor employer portals at Indeed, Upward, and others
• Conduct pre-screen phone interviews and schedule candidate interviews
• Determines applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements
• Evaluates applicants by discussing job requirements and applicant qualifications with managers and interviewing applicants on a consistent set of qualifications
• Schedules for weekly orientation for new employees on a once daily basis
• Implements the orientation program for new employees with the assistance of nursing staff for hands-on training and skills assessment
• Ensure new staff have met all pre-employment requirements including online training, TB tests, drug tests, skills assessment, orientation, and medication management training
• Arrange Caregiver Mentorships for new employees
• Plan and execute regular caregiver appreciation events
• Manages the monthly staff training program by working with nursing staff and outside providers to offer relevant and state mandated training
• Maintains staff training logs to ensure each employee meets state requirements for training
• Enter and maintain client and caregiver information in the scheduling software
• Achieves staffing objectives by recruiting, interviewing and evaluating job candidates
• Participate in the on-call/after-hours rotation
• Comply with all company policy and procedures
• General office duties: answering phone, monitor emails, assist with mail, and other duties as assigned

Qualifications:

• Associate’s degree or higher preferred
• Experience in talent acquisition and interviewing skills
• Proficient in Microsoft Office Products, Scheduling software
• Must possess and demonstrate excellent communication skills as well as a positive, professional business image
• Competencies shown with health care laws and standards, i.e.: companion caregivers vs. CNA
• Ability to plan, organize, prioritize and accurately complete work activities within specific deadlines while managing interruptions
• Ability to remain flexible and resilient with ever changing schedules
• Previous experience in Home Care a PLUS!

Preferred skills:

• Initiative, Strong Work Ethic, Problem Solver, Accountability, Self-Confident, Self-Starter, Attention to Detail, Organizational Skills, Ability to Multi-task, Compassionate, Respectful