Captain, French Room - Seasonal
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Makeready LLC
Dallas, TX, US
Summary
The Captain acts as a senior server responsible for managing guest orders, providing menu recommendations, and ensuring timely food and beverage delivery. They also oversee team members and facilitate service training to maintain high standards of hospitality.
Job Description
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In it's reimagining, the 407 room downtown hotel recalls a grand European home.
An icon of Dallas dining. The French Room is a prestigious culinary destination serving guests for more than a century.
Possessing a love for food and a passion for hospitality, this individual stays curious and craves knowledge. This team member is able to solve problems diplomatically and helps to create thoughtful teaching moments for their fellow team members on all things service, menus, and beverage pairings. Their primary role as senior server on the floor is to help create memorable guest experiences for all that walk in the door.
Requested Tasks
-Record guests’ orders; have a keen eye for detail for allergens, special requests and noted information
-Through understanding and knowledge of food and beverage menu options; able to adeptly make recommendations to guests
-Understanding of Kitchen timing; ability to stay organized and deliver food and beverages in a timely manner
-Oversee team members as needed
Requested Capabilities
-Ability to create meaningful relationships with guests
-Strong organizational skills; keen eye for detail
-Ability to carry food and drink trays
Makeready Perks and Benefits Statement:
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready is a place maker, a company specializing in branding, design, & operations of hotels, restaurants, retail, & other experiential platforms.
At its core, hospitality is about sharing. It is the act of opening one’s doors, asking others to come in, and showing them kindness and respect. We believe that our preparation gives us the opportunity to make a difference in a guest’s stay.
Through careful preparation we lay the groundwork for a guest’s experience, and in dedication to thoughtful execution we strive to bring it home. We are committed to creating unique experiences where all feel welcome, cared for, and ultimately valued. Because in this we have the greatest opportunity to have a positive impact on the world around us—starting with the person in front of us.
Founded
2015
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, Texas
Makeready is a place maker, a company specializing in branding, design, & operations of hotels, restaurants, retail, & other experiential platforms.
At its core, hospitality is about sharing. It is the act of opening one’s doors, asking others to come in, and showing them kindness and respect. We believe that our preparation gives us the opportunity to make a difference in a guest’s stay.
Through careful preparation we lay the groundwork for a guest’s experience, and in dedication to thoughtful execution we strive to bring it home. We are committed to creating unique experiences where all feel welcome, cared for, and ultimately valued. Because in this we have the greatest opportunity to have a positive impact on the world around us—starting with the person in front of us.
Founded
2015
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, Texas
