Canopy Anywhere Supervisor

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first
• Relationships matter and our differences make us stronger
• We take great joy in service to others
• Our families and our communities deserve our very best

Canopy has been designated a Great Place to Work® for the fifth consecutive year, and is one of only eight companies in Mississippi to qualify for this certification in 2024-2025. Canopy’s employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges.

We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to:

• Competitive Compensation
• 403b Retirement Plan with Match
• Medical, Dental, Vision Insurance
• PTO/Vacation
• Employee Wellness Program and Counseling Services

Canopy Anywhere Supervisor - Position Overview:

• Canopy Anywhere Supervisors provide oversight and support to assigned Therapists, Hope Coaches and Pathfinders.
• Supervisors are responsible for monitoring day-to-day service delivery to youth, coordinating processes, and managing the people on their team.
• Supervisors strive for high efficiency and fidelity as well as cultivating a supportive and motivating atmosphere while working with remote team members.
• Supervisors set clear goals and expectations, provide regular support and feedback, foster a culture of collaboration and innovation, support systemic and individual growth and development, coach and monitor fidelity to the Science of Hope framework with staff.
• Supervisors promote self-care, track progress, and promote and support continuous quality improvement.

Required Qualifications:

• Master’s degree in an applied mental health field.
• Minimum of five years of experience in related services.
• Minimum of 2 years supervisory experience.
• Mississippi clinical license (preferred) or Certified Mental Health Therapist.
• Demonstrated competence working with families and youth.
• Must be able to read, write, speak and understand English.
• Must be able to communicate in a therapeutic and professional manner.

Job Responsibilities:

Supervision

• Ensure any referrals are contacted within 1 business day.
• Maintain fidelity to the Canopy Anywhere model.
• Maintain fidelity to the Science of Hope framework.
• Conducts supervision with each team member twice a month.
• Assists staff with case conceptualization and care planning.
• Conduct monthly audits to ensure compliance with regulatory authorities and quality practice.
• Will manage crisis response plans and on-call procedures.
• Ensure the integrity of child/youth records and personal data.
• Promote adherence to Canopy’s core values amongst team members.
• Ensure adequate staff coverage of assigned service area.

Administrative

• Responsible for posting positions, interviewing, on-boarding, and disciplinary action.
• Responsible for monitoring and maintaining workloads among team members.
• Attend supervision sessions with the Senior Director as directed.
• Identify areas of improvement and develop effective solutions.
• Foster growth and innovation within the assigned team.
• Encourage collaboration and effective communication among team members.

Performance Improvement

• Conduct regular training sessions with staff on new concepts, procedures, and protocols as needed.
• Perform ongoing competency assessments and trainings to ensure fidelity to model of care.
• Identify problems, inefficiencies, or trends and address these with the assistance of the Senior Director.
• Assist in program evaluation and continuous quality improvement in coordination with Canopy Anywhere Leadership Team.
• Review current program designs and modifications as necessary.

Communication

• Assists with information gathering and communication on individual progress.
• Ensures effective referral process.
• Cascades relevant information to team members.

Reporting

• Prepares accurate reports as directed.
• Ensures timely data collection amongst team members.
• Ensures all reports meet assigned deadlines.
• Reports regularly on designated areas and progress toward goals.
• Performs other duties as required.