Campus Ambassador (Fed Work Study Only)
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College of St Scholastica Inc
Duluth, MN, US
Summary
The Campus Ambassador will lead campus tours for prospective students and families while providing excellent service and representing the college positively. They will also assist with event logistics, administrative tasks, and general guest services as needed.
Job Description
Job Summary
Assist Enrollment Management by being a campus representative in ensuring excellent service is provided to prospective students and families in a variety of settings (which may include campus visits, tours, open houses, and/or classroom visits) that exemplifies Benedictine hospitality.
Job Duties
- Lead and provide exemplary campus tours to our guests (prospective students, families, and visitors to the College), both scheduled and unscheduled
- Maintain knowledge of campus updates, policies, and offerings
- Assist with event setup, check-in, and other guest services as needed
- Represent the college positively at admissions events
- Answer questions about academic programs, student life, and campus resources
- Share personal student experiences and campus information
- Take and distribute messages
- Assist with mailings
- Retrieve supplies when needed
- Taking the initiative to perform other duties for staff that may require assistance
- Perform other duties as assigned, which may include tasks such as data entry and maintaining Admissions records
Required Qualifications
- Must be a current CSS student
- Federal work study eligibility is required
- Excellent communication and interpersonal skills are essential
- Strong customer service orientation and the ability to interact with a wide variety of people (faculty, staff, students and the public) in a friendly, professional manner is required
- Strong organizational, time management, and multi-tasking skills are required
- Able to work independently
- Job functions require sitting, standing, and walking during shift
- Professional attire and presence to represent the College to the public is required
- Ability to perform all of the above functions during an assigned workday without significant risk of injury
- Adhere to the Admissions Department Student Employment guidelines
Preferred Qualifications
- Experience with public speaking and customer service are helpful
- A positive, enthusiastic and authentic personality is a must
Special Instructions to Applicants
- There will be considerable training required for this position regarding campus tours
- Students may not start training until employee paperwork with Student Employment is complete
