Campground Attendant

Description

Position Summary

The Campground Attendant at Lakeshore Cabins and Campground is a hands-on, hybrid role with primary responsibility for cabin housekeeping and a secondary role supporting front desk and grounds operations as needed. Reporting to the Housekeeping Manager, this position is essential to delivering a clean, comfortable, and welcoming experience for every guest — whether they are arriving at a freshly turned cabin, checking in at the front desk, or enjoying the property during their stay.

This is a great fit for someone who takes pride in their work, moves with purpose, and enjoys variety in their day.

Core Responsibilities

Housekeeping (Primary)

• Clean and prepare cabins between guest stays to property standards: linens, bathrooms, kitchens, floors, dusting, and trash removal.

• Inspect cabins post-clean to ensure readiness; restock guest amenities and supplies.

• Launder, fold, and rotate linens and towels; maintain par levels and inventory.

• Identify and report maintenance issues, damages, or excessive wear discovered during turns.

• Maintain cleanliness of common areas, restrooms, and shared bathhouse facilities.

• Track and manage cleaning supplies and amenities; flag low inventory to the Park Manager.

Front Desk Support (Secondary)

• Float to the front desk during peak check-in/check-out periods, breaks, or staffing gaps.

• Greet guests warmly; assist with check-in, check-out, and basic reservation inquiries.

• Answer phone and in-person questions about availability, amenities, and the local Ennis/McAllister area.

• Process payments accurately and maintain cash drawer accountability when assigned.

Grounds & Property Support (As Needed)

• Walk the property to ensure cleanliness, order, and guest readiness across cabins, RV sites, tent areas, and common spaces.

• Pick up litter, empty exterior trash receptacles, and tidy outdoor gathering areas.

• Assist with light grounds tasks such as setting up/breaking down event spaces, sweeping walkways, and snow/leaf clearing as conditions require.

• Report maintenance, safety, or grounds issues to the appropriate department promptly.

Compliance & Communication

• Follow all safety protocols, including proper handling and storage of cleaning chemicals.

• Communicate clearly with the Park Manager and other team members during shift hand-offs.

• Consistently apply property policies — quiet hours, pet rules, site-use guidelines — in a respectful, professional manner.

Requirements & Qualifications

Required

• Strong work ethic, attention to detail, and pride in producing clean, guest-ready spaces.

• Ability to work independently and manage time across multiple cabins or tasks in a shift.

• Friendly, guest-first demeanor; comfortable interacting with a diverse guest population.

• Basic computer literacy; willingness to learn the property management system (PMS) for front desk coverage.

• Reliable and punctual; able to work a flexible schedule including weekends, holidays, and peak summer season.

• High school diploma or equivalent.

Preferred

• Prior experience in hotel housekeeping, vacation rental cleaning, or campground/RV park operations.

• Front desk, guest services, or cash-handling experience.

• Familiarity with hospitality PMS platforms.

Physical Requirements

• Ability to stand, walk, bend, kneel, and reach throughout the shift.

• Frequent lifting of up to 40 lbs (linens, supplies, equipment).

• Ability to walk the property in varied weather conditions for cabin turns and inspections.

• Comfort working with cleaning chemicals using proper PPE.

Requirements

Employee Benefits Overview

We are proud to offer a comprehensive benefits package designed to support your well-being and preparing for your future. Here's a general description of the key benefits available to our employees:

401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.

Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.

Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.

Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.

Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.

Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability. 

We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.