Call Center Sales Associate (Virtual, US/CAN)

Call Center Sales Associate – Consumer Products

Location: Virtual 

Join Sirva at an Exciting Moment of Growth

This is a truly exciting time to join Sirva. As we launch a new and innovative suite of consumer products, we are building a high-energy sales team to bring these offerings to life, and we want you to be part of it. Our products are designed to support individuals during one of life’s biggest moments—relocation—and you’ll be at the forefront of helping customers navigate that journey with confidence and ease.

About the Role

As a Call Centre Sales Associate, you will be engaging with individuals who have already expressed interest in our products. These are warm leads, meaning your focus will be on building rapport, understanding needs, and confidently guiding customers to the right solution.

You will:

• Take and make calls, as well as respond to incoming enquiries via email
• Engage with potential customers who have submitted an interest in our products
• Deliver exceptional, friendly, and professional customer service at every touchpoint
• Clearly articulate the value of Sirva’s new product offering
• Convert enquiries into confirmed customers through effective sales techniques
• Manage and track customer interactions accurately within our systems

What We’re Looking For

We’re looking for individuals who thrive in a fast-paced, customer-focused sales environment and are excited by the opportunity to be part of something new.

You might be:

• Someone with a strong background in sales, particularly in a call center or inside sales environment, OR
• Someone with outstanding customer service experience who is motivated to step into a sales-focused role

You will also bring:

• A natural ability to build rapport and influence over the phone and in writing
• Confidence in converting warm leads into successful outcomes
• A results-driven mindset with a passion for achieving targets
• Strong communication skills and a positive, resilient attitude
• Comfort working in a dynamic, evolving environment as we scale this new offering

Why Join Sirva?

• Be part of a newly launched product offering with real growth potential
• Join a business at a key moment of transformation and investment
• Work in a supportive, collaborative team where your contribution makes an immediate impact
• Develop your sales career with opportunities to grow as the function expands

If you’re excited by the idea of helping customers, converting opportunity into success, and being part of a growing, high-impact sales team, we’d love to hear from you.

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Position Title: Call Center Sales Associate – Consumer Products
• Salary Range: $40,000-$50,000 base salary + sales commission structure 

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.

• Vacancy Status: This posting reflects an existing vacancy within our organization.

#LI-Remote

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. 
 
It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. 

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at [email protected] and let us know the nature of your request and your contact information.